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  • Report:  #179422

Complaint Review: VISCOM TECHNOLOGY GROUP - SHOP NBC - CHASKA Minnesota

Reported By:
- Belleville, New Jersey,
Submitted:
Updated:

VISCOM TECHNOLOGY GROUP - SHOP NBC
Minnesota CHASKA, 55318 Minnesota, U.S.A.
Phone:
800-877-7933
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My fiance bought two units one for himself and one for me. Both Pc's has being served by techs. His pc came with a bad cd burner. Later on December 24, 2004 he bought my system and this pc has being nothing but trouble. I had a bad hardrive, bad fan, bad power switch. You name it and this pc has being nothing but trouble. I called for in house service while the pc was on guarantee and they send the label to be return for an in house service. In less than one year the pc has being serve 3 times. Now I called back on January after they supposely fixed the system in Minnesota and the system came back worst. I can't restore the pc to its original factory settings because who ever service the pc delete the restore program on it. Today I call the company and the Technical support couldn't give me a good explanation as to why they haven't send the label for the pc to be sent for the 3rd time to in house service.

They tell me I have to renew the Extended guaranty which it cost 283 dollars. What are this thiefs are thinking? I need someone to help me they don't want to replace my system and still no label to send the pc for another service. I want the State attorney or someone that can help me get a new System or the money back. THANKS TO RIPP-OFF REPORT I FOUND OUT WHAT KIND OF RIP OFF IS VISCOM TECHNOLOGY IS.. NBC SHOULD STOP THIS SITUATION.

Carmen s

Belleville, New Jersey
U.S.A.


1 Updates & Rebuttals

John

Wilkes-Barre,
Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information.

#2Consumer Suggestion

Fri, March 10, 2006

Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] http://www.ag.state.mn.us Federal Trade Commission: http://www.ftc.gov/opa/2003/04/valuevision.htm http://www.ftc.gov/opa/2001/07/valuevision.htm http://www.ftc.gov/opa/2001/08/fyi0145.htm http://www.ftc.gov Internet Fraud Complaint Center / Consumer complaint websites http://www.ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. http://www.viscom-usa.com http://www.v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. http://www.shopnbc.com http://www.vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] http://www.ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 http://caag.state.ca.us Better Business Bureau in greater SanFrancisco area: http://www.goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: http://www.dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 http://www.ftc.gov Internet Fraud Complaint Center /Consumer complaint websites http://www.ifccfbi.gov/index.asp

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