- Report: #45582
Complaint Review: Viscom Technology Group - V2 Premier - Chaska Minnesota
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Viscom Technology Group - V2 Premier
4064 Peavey Rd. Chaska, 55318 Minnesota, U.S.A.
Phone:
877-882-4562
Web:
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Viscom Technology Group V2 Premier terrible motherboard ripoff Chaska Minnesota
I purchased a computer from Shop NBC in September. In October I noticed that the speakers were not working properly. I plugged them into the front of the computer and both speakers worked, for awhile.
Soon the right speaker went out, and I reported my problem. I was told that my motherboard and speakers were defective, and they would need to be replaced. I was told that the equipment was sent by UPS. After waiting for about three weeks I realized that the parts were not going to make it to my home. Fortunately, my motherboard arrived, but the speakers were delivered to a different address.
I was sent another set of new speakers and they arrived. I called the technician to come to my home and install the new motherboard. He did so, and the speakers worked great for a week. Then the right speaker went out. Well, I have the exact same problem I had before. The speakers both work when they are plugged into the front jack (where the headset/microphone goes). Obviously, I need another motherboard installed.
This is frustrating, and emotionally draining, especially when I am still paying for this piece of junk. My last payment is going to be deducted from my credit card at the end of this month. I have not had other problems with the system, but to have to change a motherboard twice is tantamount to purchasing an automobile and having to replace the engine twice in five months.
I don't expect sympathy, but I would warn others against purchasing one of these systems. Is there any hope for this company? Yes, as long as people like myself keep them in business.
Mark
Indianapolis, Indiana
U.S.A.
Soon the right speaker went out, and I reported my problem. I was told that my motherboard and speakers were defective, and they would need to be replaced. I was told that the equipment was sent by UPS. After waiting for about three weeks I realized that the parts were not going to make it to my home. Fortunately, my motherboard arrived, but the speakers were delivered to a different address.
I was sent another set of new speakers and they arrived. I called the technician to come to my home and install the new motherboard. He did so, and the speakers worked great for a week. Then the right speaker went out. Well, I have the exact same problem I had before. The speakers both work when they are plugged into the front jack (where the headset/microphone goes). Obviously, I need another motherboard installed.
This is frustrating, and emotionally draining, especially when I am still paying for this piece of junk. My last payment is going to be deducted from my credit card at the end of this month. I have not had other problems with the system, but to have to change a motherboard twice is tantamount to purchasing an automobile and having to replace the engine twice in five months.
I don't expect sympathy, but I would warn others against purchasing one of these systems. Is there any hope for this company? Yes, as long as people like myself keep them in business.
Mark
Indianapolis, Indiana
U.S.A.
