I purchased tickets for a show. Reviewed the seating chart - everything looked great on the screens that I was viewing. There was NO MENTION AT ALL of an obstructed view. ( I have screen shots of it ) After I clicked, " agree to terms" and purchase , my tickets showed up as OBSTRUCTIVE VIEW.
I did not want and I did not purchase an obstructed view- so - I contacted Vivid Seats immediately. (literally within seconds) They refused to refund me my monies, saying I agreed to their terms and that all sales were final.
I guess that's how you make a compnay that makes 64 million a year. By having false advertising and ripping off people for it. I recommend using other ticket processing sites instead..