- Report: #1218697
Complaint Review: Vivid Seats - Internet
Reported By:
Steve Lowisz -
NORTHVILLE, Michigan, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vivid Seats
Internet, USA
Phone:
866-848-8499
Web:
www.vividseats.com
Categories:
Business Rating:
(0)
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Vivid Seats Jerry BednyakEric Vassilatos Sold Fraudulent Concert Tickets and Vivid Seats says there is nothing they can do! Chicago Internet
On 3/3/2015 we purchased (From Vivid Seats) main floor concert tickets for the Kenny Chesney concert that was scheduled for 3/27/2015 in Nashville TN. We flew from Detroit to Nasville and upon entering the venue were told the concert tickets were fraudulent and they voided the tickets. The said the barcode was for two seperate tickets in the worst section 333 in area M and K - not even togther. I called Vivid from the venue as was told there is nothing they can do and cannot guarantee a refund will be made.
1 Updates & Rebuttals
Vivid Seats Rectified the situation
#2Author of original report
Wed, April 01, 2015
After speaking with Brian M at Vivid Seats, we came to an agreement to resolve the situation that I am quite satisfied with. His response was both quick and professional and he did what he could to address the issues. Although disappointed in the entire event, Brian did a great job in dealing with the situation
