- Report: #501573
Complaint Review: VTC Vacation Travel Club - Las Vegas Nevada
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VTC Vacation Travel Club
vtc.com Las Vegas, Nevada, United States of America
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VTC Vacation Travel Club VTC is a rip off. Promises not kept. Las Vegas, Nevada
VTC is a rip off. They do not keep thier promises. The "deals" the club offers are not any good and one could find better bargains with a simple internet search.
Our experience started in Las Vegas in 2007. We signed up to take a tour in return for a free meal and free gas. When we started our tour, it was not a tour, just a slick guy named Mike, showing us, online, the great deals we could get on resorts and hotels if we became members of this club. He offered us a great deal and all sorts of perks such as free gas and a free cruise. He also stated that unlike time-share owners we would not have to pay a maintence fee unless we used the services. Awesome! Or so we thought.
When we got home to Texas and VTC mailed our package with password, I looked up the VTC website. To my disappointment there were no great deals. I could find bettter deals on my own. Oh Well, no loss. We financed the $2500 to become members and as long as we made our monthly payments on time all we were doing was upping our credit score, and not to mention we were going to receive vouchers for free gas and cruises, well woth $2500. No problem.
Well, the gas vouchers would not be honored and the cruise vouchers did not arrive for 2, yes, 2 years. Needless to say, reading the fine print on the cruise vouchers, the cruise (3 day cruise, no air) would have costed us another $1000 in processing, booking, taxes, etc.. fees. No Thanks. Like before, I could find a better deal on my own. Oh well!
Then, comes July 2009 and $257 is deducted from my checking account causing me to overdraft. WTF!! I called VTC and asked why are you deducting $257? Oh, maintence fees, but I have never used the services and Mike said we did not pay maintinace fees unless we used the website. Oh, Mikes a liar!? Go figure. VTC would not refund the fee nor would they cancell my membership. It took nearly two months to get my account closed and that was after my attorney made a call to the main office in Michigan.
So now I am not a meber but I am still paying my monthly payments to the finance company. We will see next July if a "maintence fee" is deducted from my account. If so they will be sued. I forwared a copy of the letter I wrote to VTC to my bank. The bank ensures that if anything is drafted from this company it will not be autorized and reversed ASAP.
What happened if Vegas sure didn't stay in Vegas. Summer 2007. Do not pay $3000 for a buffet, because that is essentially what I did.
1 Updates & Rebuttals
Scot
Benton Harbor,Michigan,
U.S.A.
Vacation Travel Club Provides Service
#2REBUTTAL Owner of company
Mon, March 01, 2010
Hello,
Please be advised that VTC did not provide the presentation nor any of the so called "free" stuff for attending the seminar they attended. We do not do sales for the Memberships, but have Independent Distributors that enroll clients into the club.
VTC enrolls new members on an Auto Debit Program to pay the yearly Membership Fee's and a Member can be taken off this if they let us know in advance before the due date.
Please re-direct to the proper Sales Office in Las Vegas and the Marketing Company the Travel Voucher (free gas and cruise) has on it.
Vacation Travel Club
