Ihave purchased a clean up service for 249. I am supposed to have 2 of them and then I purchased an anti protection virus. I paid 499 for a life time. I had several pop ups saying I needed a virus protector and a phone number to call. I called them they put on a defennder virus protector but i accidently reformatted my computer and have been trying to call them. I havae the right number but NO ONE ever answers. I hae been trying for weeks!!!! I paid 499 and now I have nothing.