- Report: #1273382
Complaint Review: Web.com - Internet
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Author Not Confirmed
Why?
Web.com
Internet, USA
Phone:
800-932-4678
Web:
http://web.com/site
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Web.com After one month at $1.95 they started billing at $22.95 with no easy way to cancel. Website builder is incredibly slow. Bad product at high price that they trick you into paying. Internet
They have a very attractive website. They charge you $1.95 per month (or so it seems) for a domain name registration and to use their Website builder. Their website builder isn't very good. It's extremely slow and has to keep re-compiling every step of the way. But oh well, right? What you buy is what you get. I didn't think too much of it for six or seven months since it was only $1.95 a month. I hadn't used it, but so what? Then I noticed mysterious charges of $22.95 per month every month. I called and got passed around to five different people. In the end they said there was nothing they could do (to refund charges). They also never sent cancellation confirmation as promised. Apparently in the Website's fine print it says $1.95 / month is for the first month and then it goes to $22.95 per month automatically unless you call to cancel. But calling to cancel is not easily done. I had to get the number from my bank and then still got passed around five times.
