Complaint Review: Werner Enterprises - Omaha Nebraska

This has to be one of the silliest ones Ive read. GROW UP and take responsibility for your actions. Your dispatcher MADE you take a SR? Your dispatcher MADE you get stuck in a ditch? Please. Get some common sense. YOU are the driver of that truck and you are the one behind the steering wheel and yes I know Werner very well, so please, dont try to come back with that. Ever heard of a fuel Guide? werner has one. Every heard of the Safety Department? They have one of those too. And as far as the Qualcomm goes? If you felt that it was unsafe to go anywhere that your dispatcher was wanting you to go, you should have sent that over the QC....then its documented and you can call safety and get it taken care of...The Qualcomm is not useless, it is completely to the drivers advantage since nothing can be deleted from it. A truck is not something to mess with, your the driver, its your responsibilty.

I am sorry, but you knew that Werner was a paperless log company before you started. You went to two days or orientation and all these things were re-explained. Its not the qualcomms fault that you couldn't figure it out. We have people here that have trouble with the English language, that can do it. As for your dispatcher, I guess you think you are so much smarter than him and sounds like you know more than everyone else. NOT sorry to see you go.

look if you took unsafe roads that is your own fault. those auto generated roads are a suggestion they dont hold a gun to your head and say now drive them. i never followed those dang directions. sometimes i wonder bout people and how they became drivers. now i agree with your paper log problem and how painful they are to deal with. but when it comes to driving you are the driver not the gosh dang computer or the dispatcher. if you cant realize that then trucking is not for you and you should maybe think about another career.

I am curious as to what information Werner placed on your DAC that was so damaging it "ruined" your life. Werner placed false information in my DAC, and my life is just fine despite such actions by them. In my case, the information was clearly false, as they claimed I had 22 preventable "at fault" accidents during my 3.5 years as a driver for them, with almost all of them occurring in my last few months with them before I quit for other reasons. My "work-around" was done on the fly, as it were. After a couple of employers called me to say what Werner had put on my DAC, I called Werner. I was polite, professional, and treated the whole thing as some sort of clerical error (which it might well have been). They agreed to take calls directly from employers and let them know I had zero preventable "at fault" accidents during my time with them, and that the DAC report stating otherwise was in error. The next day I was offered a job with an excellent carrier, and now make twice what I did with Werner and with far better benefits. I do not know if Werner bothered to correct my DAC, but since I have no intention of changing jobs anytime soon, I'll save that problem for when it has to be dealt with. If Werner won't do this for you, then you need to take more harsh steps, which will be time consuming but well worth it if you are willing to put forth the effort and remain in trucking. First, apply at a company you know will reject you because of your DAC-USIS report. Within 30 days of rejection for employment, send a letter to DAC-USIS via registered mail requesting a copy of the report and the name of the employer that rejected you because of it. The report will be free, but they can require you to send them a self-addressed stamped envelope to mail it back to you. Next, prepare a detailed rebuttal of the false information, one for each false allegation, and send them back to DAC-USIS for inclusion into your report. Werner must then provide proof of their claims or remove the information. If they continue to assert the allegations are true, but you have proof they aren't, you may be entitled to file a lawsuit against Werner to have the information removed or corrected. DAC-USIS is not liable unless you can prove the knowingly published known false information with the intent to harm you, which is pretty near impossible to do.

So how did they try to ruin your life? and what did they stick on your DAC Report?