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  • Report:  #61267

Complaint Review: West Chevrolet - Woodbury Connecticut

Reported By:
- waterbury, Connecticut,
Submitted:
Updated:

West Chevrolet
729 West Main Street Woodbury, 06798 Connecticut, U.S.A.
Phone:
203-2632500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I first purchased my 1999 blazer on June 26, 1999. Seeing I was unable to take the big loan I leased the blazer for 3 years.

I was getting all the information about my 1999 blazer I was told that I wouldn't have to worry about anything under my hood for the first 100 thousand miles. All I was responiable for was changing my oil every 3,000 miles.

I have papers from West Chevrolet of all the work or diagnoise on my 1999 blazer.

During my lease my heater core went. I called West Chevrolet to let know that I needed work on my heater core. West flushed my heater core and told me I should be fine.

My heater core went at 50 something miles and they refused to cover the repair because of the mileage.

Two months after flushing the heater core I notice that my heater wasn't functioning probably. I brought my blazer back to West Chevrolet.

West Chevrolet said bring the truck back and we will work with you. After looking at my truck the stated the heater core needs to be replaced. Then they charged me 37. and change for the diagnoise.

I reminded West that they said they would work with me. It took about 2 months to receive my money back.

West Chevrolet wanted to charge me 1,000. to repace my heater core. They said that they would have to do a super flush at 300. or more.

Also my handles have broken off my seats, the pins in both doors need to be replaced, I had to replaced my oil lines at 300. dollars and also now my gas gauge is broken. My extended warranty will not cover any of this problems.

I also talked to GMAC and they couldn't help me because of my mileage. I'm tried of hearing about mileage they all depend on mileage to get out of doing repairs.

Now I have a truck 4 years old and it's worth nothing, when I'm done paying for this truck I would have spent 35,000. for a pieace of junk.

I also work with the BBB Auto and they said they couldn't do anything because the age of my truck.

I remember when I was younger that we care about our consumers not trying to steal from them. Now I will never buy another GM product. To the lady at GMAC who said that's your choice, well one day that could be your job.

The sad thing about this is the dealers win because once you sign a contract you break it or get any help on your side.

One day this will affect your jobs because if parents stop buying certain vehicles there kids will stay away. My dad bought chevy for 40 years that how I became a customer. Please remember that!!!!!!

Karen

waterbury, Connecticut
U.S.A.


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