- Report: #99750
Complaint Review: West Coast Ad EFX - Ft Lauderdale Florida
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Author Not Confirmed
Why?
West Coast Ad EFX
7453 NW 55st, Ft Lauderdale, 33309 Florida, U.S.A.
Phone:
866-272-3339
Web:
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West Coast Ad EFX RIPOFF Ft Lauderdale Florida
Complaint:
I was sold a gift cretificate advertising 4 seperate visits to the salon by a representative of an advertising agency, Efx (1866-272-3339). I then called the salon and they said that I had just bought a package they had not agreed to - there was no visit C. I called the ad agency several times that day and could never get through. I then wrote an e-mail to the company and did not get a response.
I went into the salon and tried to redeem the certificate, but again they would not agree to all 4 of the visits as I had puchased. Since they refused to honor the entire certificate, were very rude when I did not give in and would not refund my money. I called the ad agency again to get a refund. They would only refund 1/4 of the certificate value or give me a different promotion in other cities. I spoke with a customer service rep and then with her manager. I am very unhappy about this situation, and am sure the rest of the people that bought into this scam were too.
Desired Settlement: Refund
Settlement Explanation:
I want my credit card refunded. I want both the New Image Salon and Spa and the West Coast Ad Efx to be reported and reprimanded for misleading advertising, and a warning for other people to be cautious when dealing with either company.
Andrea
Fremont, California
U.S.A.
I was sold a gift cretificate advertising 4 seperate visits to the salon by a representative of an advertising agency, Efx (1866-272-3339). I then called the salon and they said that I had just bought a package they had not agreed to - there was no visit C. I called the ad agency several times that day and could never get through. I then wrote an e-mail to the company and did not get a response.
I went into the salon and tried to redeem the certificate, but again they would not agree to all 4 of the visits as I had puchased. Since they refused to honor the entire certificate, were very rude when I did not give in and would not refund my money. I called the ad agency again to get a refund. They would only refund 1/4 of the certificate value or give me a different promotion in other cities. I spoke with a customer service rep and then with her manager. I am very unhappy about this situation, and am sure the rest of the people that bought into this scam were too.
Desired Settlement: Refund
Settlement Explanation:
I want my credit card refunded. I want both the New Image Salon and Spa and the West Coast Ad Efx to be reported and reprimanded for misleading advertising, and a warning for other people to be cautious when dealing with either company.
Andrea
Fremont, California
U.S.A.
4 Updates & Rebuttals
Jon Himelfarb
Richmond Hill,Ontario,
Canada
Ad Efx or Adefx - Allow us to present the facts
#2
Fri, September 11, 2009
Please note that we have recently been the victim of negative reports posted by a group of 3 ex-employees who have opened directly competitive businesses. Ad Efx is highly regarded as an industry leader in the field of relationship marketing, and as a result these individuals are doing everything possible to discredit our successful business model. Since 1987 we have introduced millions of very satisfied consumers to our advertisers. We welcome the opportunity to provide our best in customer service and answer any questions that you may have at [email protected] or 888-GO ADEFX. For more information on our company, please visit www.adefx.com. Thank you for allowing us to address the libel comments.
Funchik
Detroit,Michigan,
U.S.A.
Still hiding and calling names - GROW UP!!
#3UPDATE EX-employee responds
Wed, March 18, 2009
Why don't you - Mr. Adefx is criminal - actually say something meaningful instead of just flinging your excess waste around. You insult and make racsict comments and all the time you are hiding behind your cutesie little name. Man, you are pathetic!!
Adefx Is Criminal
Ontario,California,
U.S.A.
what a jerk
#4UPDATE EX-employee responds
Mon, November 03, 2008
ok she's NOT getting ripped off NO NO ...who cares who lies about what eh aaron or dave you butterball..still fat as you were in Toronto little aarons bro.....you guys are the ones that give jewish people BAD NAMES..its guys like you ..that cause racism against the jewish people ..b/c you are the ones that act like THATY ..greedy selfish liers...good canadian transplanted to american capitalists...lololo to the moderators...I would still post..these guy are really really bad...ever had a telemarketer lie to your gramma......these guys!
Anh
Stanton,California,
U.S.A.
Fair is Fair
#5Consumer Comment
Thu, August 19, 2004
In response to your complaint from a 3rd party stand point, I feel that you have been treated fairly regarding your refund status since I assume that you were able to use the other 3 certificates. So getting refunded a 1/4 of the entire price does sound fair doesn't it?
