I went to the dentist to have my tooth checked, my crown fell off. I was told they could not see me because I needed approval from my insurance, that takes 48 hours.
I offered to pay with my credit card, they said they were unable to do that because they didn't know how to change from insurance paying to patient paying with credit card in the computer.
I need to wait 48 hours and go back again. How does a dentist office function when people do not know how to use the computer??????? I made the appointment two days prior to my appointment, why didn't they have the insurance approval ready???? No mention of my pain!!
I am not a new patient to this office.