- Report: #1150034
Complaint Review: Western Dental - Santa Rosa California
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Western Dental
Montgomery Street Santa Rosa, California, USA
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Western Dental BEWARE! They prey on low income folks. Prices without their “plan” are much higher than my dentist, & with the plan, only slightly less than my dentist. They said I needed much more work than I really do. Santa Rosa California
BEWARE! They prey on low income folks. Prices without their “plan” are much higher than a private dentist, & with the plan, only slightly less than my private dentist.
They said I needed 5 crowns, (2 with root canals & posts) and 5 fillings. (2 teeth that needed crowns, they were going to fill (at a change) and do crowns later. I went to my dentist and he tells me I need 4 crowns, only 1 with root canal/post and no new fillings.
They were very rude about sending my x-rays to my dentist.
My 1st appointment was for cleaning, x-rays and assessment plan. It took 6 dental personnel to do this, and I was there for four hours, out of my home town.
Their "cleaning" consists of "polishing" and a stong water-pic. No probing for unclean areas in gums or hand tooling for tartar buildup or checking existing fillings.
If you are low income, think twice about what a good deal they are. Try to go to a regular dentist and see if you can work out a payment plan if it's too expensive. Remember you get what you pay for, your time is valuable and gas costs too much to drive out of town to get what you need.They "import" their dentists, with the stipulation that they work under the supervision of a certified U.S. dentist. The thing is, that certified dentist oversees many clinics and probably won't be there when you are.
