Ashley
springfield,#2Consumer Comment
Tue, April 17, 2012
As a truck driver I"m surprised you have not encountered this more. This is standard procedure at ever single fast food chain where I live. They all have signs up stating that they do not serve walk up customers in the drive thru. They started doing this when there was a rash of burglaries from walk up customers. They won't wait on you becuase of the liability to themselves. Too many people have been hurt or robbed by people walking up to a drive thru. The stores do not want the employees to risk themselves.
Its not being rude and its not a ripoff.
Now, you are upset becuase of whataburger, but the IHOP employees smoking a crack pipe didn't seem to bother you?