- Report: #1103294
Complaint Review: Winchester Wireless - Winchester Virginia
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Winchester Wireless
Winchester, 22603 Virginia, USA
Phone:
540-665-0800
Web:
www.Winchesterwireless.com
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Winchester Wireless Bad Service Winchester Virginia
I have had Winchester Wireless for a couple years now, the service at first was awesome but then got real bad. I've tried to get in touch with them but to no avail. I went to thier office and complained to the arrogant yahoo behind the counter, I said "I'm paying $45.00 a month for this service and it sucks, down half the time and the other half iffy."
He in turn said " what do you expect?" I said " I want the service to WORK." That's what I expect. So don't go there, find another internet provider. I agree with all the other negative reviews I've read. They want you to call to resolve a problem but wont answer the phone or return a call if you can leave a message which is unlikely to be answered.
1 Updates & Rebuttals
Winchester Wireless
Winchester,Virginia,
Re: problems with our staff and service
#2REBUTTAL Owner of company
Mon, December 02, 2013
Please contact me directly so I can address your problem. We recently had some staffing changes due to some issues similar to what you describe in this posting. I would like to have the opportunity to address your concerns direclty.
Please contact me at your earliest convenience. My direct number is 540-665-0800 ext. 223 or via email, [email protected]
Thanks,
David Williamson
Owner
Winchester Wireless
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