- Report: #1418508
Complaint Review: W&M Refrigeration - Woy Woy New South Wales
Reported By:
RPG -
Daleys Point, New South Wales, Australia
Submitted:
Updated:
-
Author Not Confirmed
Why?
W&M Refrigeration
43 Mackenzie Ave, Woy Woy Woy Woy, 2256 New South Wales, Australia
Phone:
2 401282795
Web:
wmrefrigeration.com.au
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W&M Refrigeration Wayne Robertson Received a written quote from W&M Refrigeration stating A/C unit unrepairable due to Circuit Board no longer available. Replacement cost over $8,000. Woy Woy New South Wales
Report Attachments
A quotation (in writing) was given to my fiancee for a Townhouse she rents out. Because I have 40 years of experience in consumer electronics servicing I decided to have a quick look at the unit myself. The tenant was present when I removed a small panel on the A/C unit and right at the opening are the 2 'motor run capacitors'. Motor run capacitors are the 'heart' of any unit employing AC (Alternating Current) motors, such as A/C , garage doors, fridges, etc. I have a meter which measures these devices and use it regularly in my profession. It took just 5 minutes to test the capacitors and I found one to be open circuit. I ordered 2 new capacitors ($14) and fitted these the following weekend. The A/C unit started working again and has been doing so for the past 5 weeks. I have written to the Manager, Wayne Robertson but his only response was that the A/C unit was old and needed to be replaced. It is only 7 years old. He also asked if I was licensed to inspect the A/C unit??? I have asked for compensation for the stress he has put my fiancee and me through. He refuses to respond further. Copy of his quotation available.
