- Report: #1162729
Complaint Review: Woodforest National Bank - Andalusia Alabama
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Woodforest National Bank
1991 Dr MLK Jr. Expy Andalusia, 36420 Alabama, USA
Phone:
334-222-1470
Web:
www.woodforest.com
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Woodforest National Bank Maggie Wrongful Suspended My Overdraft. Andalusia Alabama
I recived an letter stating my overdraft was suspened for 60 days and so I called the 800 number and the customer srevice rep. told me to call the bank hear in Andalusia Al and talk to manger so when I called Maggie the manger refussed to talk to me so when I went out there she Maggie told me she could not talk to me told me to contact Leagl Department and I had been trying for almost 2 weeks and I got someone from legal department and she searched and search and could not find anything to lead up to my suspened overdraft and so she told me to contact this branch in Andalusia Al to let them know to reinstate my overdraft so I contact Maggie the manger and she have refused to reinstate my overdraft fee as well as contact legal department as they told me to tell her for she Maggie have to be the one to do this and she have refused to do so because I filed a complaint against her and I'm seeking help with this issue.
1 Updates & Rebuttals
Woodforest Customer Service
The Woodlands,Texas,
Woodforest Customer Service
#2UPDATE Employee
Tue, January 13, 2015
Woodforest National Bank is dedicated to providing quality customer service and we would appreciate the opportunity to speak with you directly. Please contact your local branch or our Customer Care department toll free at 1-888-224-0132 or email [email protected].
