- Report: #361397
Complaint Review: Www.beautifulorchids.com - San Francisco California
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Author Confirmed
Why?
Www.beautifulorchids.com
3319 Sacramento Street, San Francisco, CA 94118 San Francisco, 94118 California, U.S.A.
Phone:
415-567-2443
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beautiful Orchids Www.beautifulorchids.com Orchids Beautiful exotic flowers plants San Francisco California
Fellow consumers,
To begin, I'm not one to typically feel the need to write a negative report about a purchasing experience I had with a company. I will usually just write it off as a bad experience. However, my purchasing experience with Beautiful Orchids of San Franciso, CA (www.beautifulorchids.com) was too hideous for me to ignore. I hope this report will help other consumers not get "ripped off" by this company.
After spending over $200 on one of their "premium orchids," it was dead on arrival when delivered to a female friend of mine. After she and I spent two days calling and emailing the company, she finally reached a person in their customer service department. The man said to her, "we are so sorry about that, lets see, today is Wednesday, you'll have a new orchid by Friday." Not only did they never send the orchid, they completely ignored all of her and my subsequent attempts to contact them in order to let them know that she never received the orchid and that I would like them either to send her an alive orchid or refund my money. We have never heard anything back from Beautiful Orchids. It has been over a month.
--I would highly recommed not supporting Beautiful Orchids (www.beautifulorchids.com) fraudulent business activites.
For credibility, below is a copy of my order:
From: [email protected]
Please read the email below the following remarks (it should help you improve your service). The following is in response to order # # 2022-7354-1630
Item Subtotal: $175.00
Shipping Cost: $25.30
GRAND TOTAL: $200.30
NOTE:Customer declared exemption from 17.03 sales tax.
Item Ref. Price ea. Qty. Description
PPHA-111R $175.00 1 Sunset Glow Phalaenopsis-06/2
0/2008
Shop smart,
Ryan
Ventura, California
U.S.A.
To begin, I'm not one to typically feel the need to write a negative report about a purchasing experience I had with a company. I will usually just write it off as a bad experience. However, my purchasing experience with Beautiful Orchids of San Franciso, CA (www.beautifulorchids.com) was too hideous for me to ignore. I hope this report will help other consumers not get "ripped off" by this company.
After spending over $200 on one of their "premium orchids," it was dead on arrival when delivered to a female friend of mine. After she and I spent two days calling and emailing the company, she finally reached a person in their customer service department. The man said to her, "we are so sorry about that, lets see, today is Wednesday, you'll have a new orchid by Friday." Not only did they never send the orchid, they completely ignored all of her and my subsequent attempts to contact them in order to let them know that she never received the orchid and that I would like them either to send her an alive orchid or refund my money. We have never heard anything back from Beautiful Orchids. It has been over a month.
--I would highly recommed not supporting Beautiful Orchids (www.beautifulorchids.com) fraudulent business activites.
For credibility, below is a copy of my order:
From: [email protected]
Please read the email below the following remarks (it should help you improve your service). The following is in response to order # # 2022-7354-1630
Item Subtotal: $175.00
Shipping Cost: $25.30
GRAND TOTAL: $200.30
NOTE:Customer declared exemption from 17.03 sales tax.
Item Ref. Price ea. Qty. Description
PPHA-111R $175.00 1 Sunset Glow Phalaenopsis-06/2
0/2008
Shop smart,
Ryan
Ventura, California
U.S.A.
2 Updates & Rebuttals
Ryan
Ventura,California,
U.S.A.
BeautifulOrchids.com is Alright
#2Author of original report
Tue, August 19, 2008
They came around and provided a replacement orchid. It took some screaming but they did the right thing. Good for them. Ryan Ventura, CA
Ryan
Ventura,California,
U.S.A.
BeautifulOrchids.com is Alright
#3Author of original report
Tue, August 19, 2008
They came around and provided a replacement orchid. It took some screaming but they did the right thing. Good for them. Ryan Ventura, CA
