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  • Report:  #1083711

Complaint Review: www.best-electronic store.com - Houston Texas

Reported By:
Dgb_tfc - Glasgow, Alabama,
Submitted:
Updated:

www.best-electronic store.com
best-electronicstore.com 111 Barker Cypress Road H Houston, Texas, USA
Web:
www.best-electronic store.com
Tell us has your experience with this business or person been good? What's this?

This company have taken my money and supplied me with the wrong product (Which is of a much lower value). I have informed them of this on more than 10 occasions by email (which seems to be the only way to contact the company). 

Unfortunately they have chosen not to reply. I know the contact us button on their website works as they were quick to response when I chased the order initially but as soon as I asked for return details and the correct product they stopped responding to emails.

total Rip off!



2 Updates & Rebuttals

Dgb_tfc

Glasgow,
Other,
Further information

#2Author of original report

Thu, September 26, 2013

Best-electronicstore have now changed their name and their website is now directed to a company called Mini9 Electronics

At a different web address

Mini9SSD.com

with some new dodgy addresses to replace the one in Houston which no stock was ever sent from.

Mini9SSD.com Ltd.

1 Brother Abdon Way

Santa Fe, NM

US

Or

Mini9SSD.com Ltd.

Lerchenweg 1

34613 Schwalmstadt

Germany

i would imagine that this is likely a front for the people behind Best-electronicstore who supply counterfeit goods sent direct from China, do not answer emails and will not refund when asked to.

Take a chance on them if you dare. 


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Same Problem

#3Consumer Comment

Thu, September 19, 2013

Same thing happened to me. I ordered a pair of Sennheiser CX400-II-B In-Ear Headphones. They arrived after 15 working days. They state on the homepage, that they send the items from Belqium to Germany, but obviously it came from China, as the customs declaration on the package said. Besides, the headphones do not seem to be of the quality, Sennheiser CX400-II-B are normally of (as I've been using this type of headphones for years). The sound is different, the volume control less sensitive and the cable had some bad knickers, due to the way they were rolled in the packing or the quality of the cable itself(I wonder how long It will take 'till there is a cable break). The plug doesn't fit perfectly in my Ipod, as it used to with the original headphones. Absolutely a fake. They answered very fast as I had a question concerning the order before the item arrived, now as I#m complaining via Mail (no other way to contact the company) they play dead.

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