- Report: #1372848
Complaint Review: Xpressary - Internet
-
Author Confirmed
Why?
Xpressary
Internet, USA
Phone:
323-452-6023
Web:
xpressary.com
Categories:
Business Rating:
(0)
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Xpressary Order never received...Neoprene Sauna Waist Trainer Los Angeles CA
I ordered and paid for this product on Feb 26, never received a tracking number. First email I sent was March 12, response I received was that I would receive my order in three more weeks and they would credit my shipping of $4.95.
Again on April 11 I emailed that I still had not received my order or any tracking info, they responded that now the item was on back order and they would refund me 20% of the purchase price and ship as soon as available and they would provide tracking info.
On April 26th I again emailed that I had not received and they responded saying they had confirmation that the product shipped, still no tracking info, but that I would receive in 1-2 weeks, from Shad in customer service.
Yesterday May 11 I emailed again, stating I no longer wanted the product, that another two weeks had come and gone and I wanted a refund of all my money. They are now not responding at all, and this is almost three months to ship a tank top!
