I have a Raymond Weil-Parsifal watch that needed a new battery and so I went to a Watch Repair Kiosk in the mall by my office.
After looking at the watch, I heard Pawan (the salesman/repairman) say that will be $17.99. I said OK. Then I gave him another cheap watch to remove links from for my daughter (she is 9) and the watch probably cost $20. He said he could remove the links and the cost would be $14.99. I thought it was high but agreed cause I was in a hurry.
He said it would be a half hour. I said I didn't have time to wait cause I was on my lunch break and needed to get back to work. He said he would have it done in 15 minutes.
I waited. When he rung it up, he said the cost was $102.82. I said WHAT?! He said The Raymond Weil Battery was $79.99. I said that is crazy. I thought you said $17.99. He said no and that if I sent the watch to Raymond Weil, they would charge me over a $100 and it would take 4-6 weeks to get it back.
He also said that another woman with a Concord watch complained about the cost of her battery and she told him to take it out and he said it would cost her another $40 to remove it!
I left and called a well known jeweler - Bella Cosa. They said they charge between $10 and $15 for a Raymond Weil watch battery!
I plan to call him and have my husband go with me to get my money back! We will see what happens!
SO FURIOUS that I was ripped off like that!