- Report: #1352833
Complaint Review: YuGuang Liu - Shanghai
-
Author Not Confirmed
Why?
YuGuang Liu
269 Hu Qing Ping Road, MinHangQu Shanghai, 201105 China
Phone:
Not Known
Web:
soccerkid.co.uk
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YuGuang Liu soccerkid.co.uk Online transaction shoes soccerkid.co.uk failed during checkout card payment details stolen Shanghai
During an Online transaction to order a pair of quality leather shoes at soccerkid.co.uk, the process failed
During an Online transaction to order a pair of quality leather shoes at soccerkid.co.uk, the process failed during checkout (after card payment details were entered)with unhandled error and half a page of error code.
I was left with no idea whether transaction had failed. Attempted to use site contact page to ask whether the shoes had been ordered or not. No subsequent communication from the organisation whatsoever.
A couple of days later, I noticed an unrecognised transaction on my bank statement from a Chinese company including a conversion from Yen to £90Sterling. I realised that it was likely that the Soccerkid transaction had fraudulently captured my payment card details.
I reported this to my bank and subsequently asked them to cancel the card. A week later I received a parcel from YuGuang Liu. A very battered box containing a pair of very cheap training shoes. Seems like an attempt to give the impression that a mistake has been inadvertently made, but it's straight fraud - theft of my funds by unauthorised use of my card details.
I searched for YuGuang Liu online and discovered many others complaining of the same method of ripping them off.
during checkout (after card payment details were entered)with unhandled error and half a page of error code.
I was left with no idea whether transaction had failed. Attempted to use site contact page to ask whether the shoes had been ordered or not. No subsequent communication from the organisation whatsoever.
A couple of days later, I noticed an unrecognised transaction on my bank statement from a Chinese company including a conversion from Yen to £90Sterling. I realised that it was likely that the Soccerkid transaction had fraudulently captured my payment card details.
I reported this to my bank and subsequently asked them to cancel the card. A week later I received a parcel from YuGuang Liu. A very battered box containing a pair of very cheap training shoes. Seems like an attempt to give the impression that a mistake has been inadvertently made, but it's straight fraud - theft of my funds by unauthorised use of my card details.
I searched for YuGuang Liu online and discovered many others complaining of the same method of ripping them off.
1 Updates & Rebuttals
Correcting duplicated paragraphs of original report
#2Author of original report
Mon, February 06, 2017
During an Online transaction to order a pair of men's leather boots at soccerkid.co.uk, the process failed (after card payment details had been entered) with an unhandled error and half a page of error code displayed. I was left with no idea whether the order had been processed or not. I used the site's contact page to send an email asking whether the boots had been ordered or not. I received no response to my email, and no other communications from soccerkid.co.uk whatsoever.
A couple of days later, I saw an unrecognised transaction on my bank statement from a Chinese company "YuGuang Liu" including a conversion from Yen to £90Sterling. I realised that it was likely that the Soccerkid transaction had fraudulently captured my payment card details an used them to enact the unrecognised transaction.
I reported this to my bank and subsequently asked them to cancel the card used for the soccerkid transaction. A week later I received a parcel from YuGuang Liu. A very battered box containing a pair of very cheap brightly coloured training shoes. An attempt to give the impression that a mistake has been inadvertently made when ordering the boots, but it's straight fraud - theft of my funds by unauthorised use of my card details.
I searched for "YuGuang Liu" online and discovered many others complaining of the same method of ripping them off. That they had attempted to purchase something and a different and cheaper product had been sent to them and their accounts charged.
