26, Report:
#1511573
Posted Date:
Sep 03 2021
American Home Shield I have been paying the monthly premium for the home appliance insurance, but the company has refused to repair/replace my heating-air conditioning appliance.
My heating and airconditioning unit has been having prpblem for the past one and half years, I complained to AHS customer service to set up repair/replacement service. However, they have refused to follow up on the repair or replacement. It's either the refuse to pick my calls or wh...
Entity
American Home Shield
Categories: Air conditioners, Air conditioning and heating
27, Report:
#1511488
Posted Date:
Aug 31 2021
American Home Shield AHS they overcharged me, it took 3 weeks to get my refund and they still showed a past due balance. Batavia IL
on august 4, 2021 i called to ad the electronics to my plan. i was told it would be an additional $15.00 per month. the next day i noticed 2 charges to my credit card. one for $119.88 and one for $61.98. i called to see what those were for. i was told one was for the electroni...
Entity
American Home Shield
Categories: Home Warranty Company
29, Report:
#1511130
Posted Date:
Aug 19 2021
American Home Shield Home Warranty AHS AC was working before service call, now it doesn't and they are dragging their feet to repair/replace. Memphis, TN TN
I will let anyone reading this be the judge if you would choose American Home Shield for a warranty, because we did not select them, it was selected by the seller of our new home. My experience thus far with American Home Shield Warranty since we moved into our new home 4/14/21…...
Entity
American Home Shield Home Warranty
Categories: American Homeshield, Home Warranty Companies
30, Report:
#1511091
Posted Date:
Aug 18 2021
AMERICAN HOME SHIELD (AHS) American Home Shield are CROOKS Memphis TN
American Home Shield are CROOKS, they’ve taken advantage of an emergency and did not fulfill their obligation to provide support and customer service under their insurance policy. I arrived home on Friday the 6th of August to find that my outside AC unit had unfortunately died/sto...
Entity
AMERICAN HOME SHIELD (AHS)
Categories: Homeowners Insurance Services
31, Report:
#1510193
Posted Date:
Jul 20 2021
A us air conditioning of Texas Installed a complete ac and heating unit and ductwork Garland Texas
This company was sent out by my home warranty company AHS to repair my heating unit only they told me I needed a new heating unit I never asked them to check out my ac my ac previously was working fine they told me my unit was leaking freon and it was going to cost much as a new uni...
Entity
A us air conditioning of Texas
Categories: Air conditioning and heating
32, Report:
#1509817
Posted Date:
Jul 09 2021
American Home Shield AHS Doesn’t honor the warranty FL.
Call them to fix a built-in microwave. Made a service request repairman didn’t show up and now won’t cover it. This is a waste of money
Entity
American Home Shield
Categories: Home Warranty Companies, home warranty
33, Report:
#1509378
Posted Date:
Jun 25 2021
American Home Shield The company does not honor its contract CA
AHS repeatedly lied to us about repairing appliances. They do not fix them and then do not honor their contract to replace the appliance (stove and refrigerator). They do not even pay depreciated value, instead paying nothing for months. Then they want to charge $41 to cancel ...
Entity
American Home Shield
Categories: Homeowners Insurance Services
34, Report:
#1509171
Posted Date:
Jun 19 2021
American Home Shield AHS They are liars and do not follow through on service requests when they are required to replace an appliance Memphis TN
My refrigerator has been out for more than a month. American Home Shield has sent 2 technicians. Both technicians advised them the refrigerator needs a new compressor and the fan motor must be replaced. The repair company also advised American Home Shield that the repair is probably...
Entity
American Home Shield
Categories: Home Warranty Companies, home warranty
35, Report:
#1508317
Posted Date:
May 24 2021
AMS Financial Coaching while calling American Home Shield for service...number was hack and they got my credit card number & information
While calling American Home Shield for a service call, the number provided on my contract had been compromised by a male hacker. He instisted I listen to this recording and that he was from American Home Shield and it did not pertain to me. Liar. Trying to convience AHS of this is a...
Entity
AMS Financial Coaching
Categories: repairs and services
36, Report:
#1508000
Posted Date:
May 13 2021
American Home Shield Failed to honor contract
We paid for a home appliance warranty policy with American Home Shield when we recently purchased a new home. A few weeks into our new home, the dishwasher rack came off the rails due to several worn out plastic rollers, so I called AHS to get them to address it. They charge me ...
Entity
American Home Shield
Categories: Home insurance
37, Report:
#1506885
Posted Date:
Apr 09 2021
American Home Shield AHS fraud Friendswood TX
Our water heater was not heating. We placed a service call at AHS. They sent a plumber (Mr. Rooter) to inspect. The teck says he can not do any work on our heater because it is or was not up to code. In the spur of the moment, I agreed to have him update our water system. It require...
Entity
American Home Shield
Categories: Water heater
38, Report:
#1506875
Posted Date:
Apr 09 2021
American Home Shield AHS AHS Denied a claim
I filed a claim with AHS regarding a leaky hot water valve in our downstairs bath.
The contractor they sent looked at it and told us he would order parts and replace all 3 stem valves. Mind you the center valve or diverter valve was NOT a problem.
When they missed the window (the ne...
Entity
American Home Shield AHS
Categories: Home Warranty Companies
39, Report:
#1506872
Posted Date:
Apr 09 2021
American Home Shield AHS Charged my debit card in less than 24 hours after i cancel order service in less than 10 minutes and the resolution is to return refund in 14-21 days, misunderstanding of another charge Memphis Tennessee
I'm so upset with this company. I've complained to them, on Twitter, BBB, AG, and now ripoff! Why? Because I feel as if their service is horrible. I contacted AHS.COM on 4/8/21 and requested service for my oven within 10 minutes I canceled the order because my husband said it was to...
Entity
American Home Shield
Categories: Return price policy, Customer Service & Support
40, Report:
#1506831
Posted Date:
Apr 08 2021
American Home Shield Charged me 100.00, provider never showed up or called, lied to BBB Batavia, Memphis Illinois, Tennessee
I received this warranty when I purchased a house and I had decided to use it before looking at reviews and with my plan I have to pay 100.00 up front for the service call. I did, and received a msg. telling me that if I had not heard anything in 24 hours to call them. I called afte...
Entity
American Home Shield
Categories: Home Warranty Companies, home warranty, home warranty co
41, Report:
#1506181
Posted Date:
Mar 18 2021
American Home Shield They would not resolve a denied claim to my satisfaction. Refused to approve claim because of a technicality and then would not give me the information of any executive so that I could get this resolved. Memphis TN
This company denied a claim and, when requested, would not provide contact information for someone who could actually help with the situation. On Saturday, March 13, 2021, I found that my central air conditioning was not working. The inside unit was on and the fan blowing, but the h...
Entity
American Home Shield
Categories: repairs
42, Report:
#1503084
Posted Date:
Dec 28 2020
American Home Shield Service request not completed in a timely manner
I have been calling almost daily since Dec 4 th 2020 to have a skilled technician with the capability to find a water leak service my property. I have requested several calls from the escalation team and the supervisors and no one has reached out. I keep getting the original tec...
Entity
American Home Shield
Categories: Home Owner Associations
44, Report:
#1502485
Posted Date:
Dec 02 2020
American Home Shield AHS Failure to replace cooktop with similar brand/features - tries to deny claims and pays out minimum
I would never buy an extended warranty and only used American Home Shield as it was provided by the seller. Since we had the warranty, we filed a claim on the cooktop which had issues with the ignitor on one burner. American Home Shield sent out a tech and charged us $75. He accesse...
Entity
American Home Shield
Categories: Home warranty company, Warranty Service scam
45, Report:
#1500011
Posted Date:
Sep 18 2020
American Home Shield AHS American Home Shield is a complete ripoff/scam. Memphis Tennessee
I purchased the top of the line home warranty coverage from American Home Shield. I have had to make two seperate claims with this company (very small claims, but urgent in nature). American Home Shield continually denies coverage even though their technicians tell them that ite...
Entity
American Home Shield
Categories: home warranty
46, Report:
#1499119
Posted Date:
Aug 24 2020
American Home Shield Home Warranty refused to refund service contract funds Memphis Tn
Purchased a home warrenty from American Home Shield (AHS) on 08/01/2020. We filed a claim on 08/16/2020 for our Air conditioning, the service co assigned never responed for 7 days, due to it being the middle of summer and no a/c on 08/22/2020 we contacted a local a/c service co. and...
Entity
American Home Shield Home Warranty
Categories: warranty, home repair reimbursement, Home warranty company
47, Report:
#1498336
Posted Date:
Aug 03 2020
American Home Shield American Home Shield Corporation Bad service
I called Wednesday for a covered item and placed a request for service. I had to call back early Friday because I had no follow up or scheduled service for resolution. I was told I would get a call back. I had to call back late Friday because I had no calls to schedule service. ...
Entity
American Home Shield
Categories: home warranty
48, Report:
#1497734
Posted Date:
Jul 17 2020
American Home Shield After verifying coverage, taking the copay of $89. AHS told electrical company that the issues were not covered. Memphis Tennessee
My wife called American Home Shield to have some repairs on some flourescent light fixtures and a ceiling fan. After waiting on hold for more than one hour, they charged her the $80 upfront service fee. They scheduled South Mountain Electrical to come out for the service. Disp...
Entity
American Home Shield
Categories: Home Warranty Companies
49, Report:
#1497684
Posted Date:
Jul 16 2020
![](https://www.ripoffreports.com/report-images/45*34/docs/r1497684-w4x9qv-pnx9llojjn.png)
United Air Temp UAT Poor Service and Work Quality Orlando North FL
We have a home warranty with American Home Shield and in May 2019 called as our second story would not cool. Our warranty company contracted our service call with United Air Temp. When their technician came out he did a cursory check of the ac unit outside, and when he went into the...
Entity
United Air Temp
Categories: Air Conditioning
50, Report:
#1497489
Posted Date:
Jul 12 2020
AMERICAN HOME SHIELD Every Thing Memphis Tennessee
I hope this will make you think twice about using American Home Shield. Try to call there service no.1-877-489-3659.it took me 2 days for an answer Look up any A.H.S number.You just get the same thing They don,t even have an Email address. Now my story. My water heater we...
Entity
AMERICAN HOME SHIELD
Categories: Home warranty company