51, Report:
#1502489
Posted Date:
Dec 03 2020
Sears Appliance Repair Did not follow through with warranty Hoffman Estates Illinois
Broken appliances, charged for parts that did not fix the issue. Second appliance warrantied and no call/show from repair. 7/2020 leaking dishwasher. Parts that were ordered did not fix the problem and was charged $206. After 6th repairman came out, it was finally fixed. They will n...
Entity
Sears Appliance Repair
Categories: appliance repair, Appliance Service Repair
52, Report:
#1501540
Posted Date:
Nov 02 2020
Choice Home Warranty Could not perform on recovered repair Edison New Jersey
Filed Warranty claim on 10/5/20 for washing machine that stopped working ~9/26/20. They sent a technician out (AZ Appliance Tech) on 10/9.
Needed parts, and came back on 10/14. Needed more parts. Came back on 10/21, still needed more parts. Came back on 10/22. Thi...
Entity
Choice Home Warranty
Categories: warranty
53, Report:
#1501132
Posted Date:
Oct 22 2020
Sears Carpet Care Hainesport NJ Deceptive Sales Practice and Rude Behavior Hainesport New Jersey
We called Sears Carpet cleaning to get our Home carpet cleaned. I described to the Sales person how many rooms etc. and gave the best description, I could. They quoted me a Fixed price based on my description and also based on Sears having done this work for us in the past. There wa...
Entity
Sears Carpet Care Hainesport NJ
Categories: Carpet Cleaning Service
54, Report:
#1501120
Posted Date:
Oct 22 2020
Total Protect Home Warranty Cinch Home Services Did not provide services under contract Boca Raton Florida
On 10/15/2020, I called Total Protect (1-800-474-4047) at approximately 1800 hours to open a new claim for backed up toilets. Was told that someone would be out the following day. On 10/16/2020, I called at approximately 1100 hours, to open another claim for my hot water tank leakin...
Entity
Total Protect Home Warranty
Categories: Home Warranty Companies
55, Report:
#1501089
Posted Date:
Oct 20 2020
Sears Sears Purchase Warranty They sold us Refrigerator with warranty. Ice box not working. No parts poor service 3rd party. Started 7/12/20 over 90 days no resolution
Sears Kenmore Refrigerator Ice Maker not Working. Covered under purchase Warranty. 3rd party A1 Repair inspected on7/13/20 and ordered part. Did not receive part. Called Sears sent back to A1 Repair said Backorder part not available. Called Sears Resolution 10/13/20 Bernadette gave...
Entity
Sears
Categories: Sears kenmore Refrigerator warranty
56, Report:
#1500996
Posted Date:
Oct 18 2020
Sears Sears service plans,
in 2007 Sears could not find parts to rapair my oven, the dragged me arround & never replaced it
Last month same story with my diswasher
Entity
Sears
Categories: kitchen appliance
57, Report:
#1500736
Posted Date:
Oct 09 2020
Free Shipping.com offer free shipping services CT
Charging $12.97 per month to my sears charge card whether you use their services or not!
I don't know how I signed up for such nonsense and why Sears allowed this scam!
Entity
Free Shipping.com
Categories: Better Business Bureau, Business Review, Fraud, RIP-OFF, Services
58, Report:
#1500672
Posted Date:
Oct 08 2020
Sears They will not refund money for services they NEVER performed.
On August 5th I called Sears.com to purchase a gas dryer. I requested installation services as well as the haul away of my old gas dryer. The representative told me that she would set up my cart for me and email it to me and all I had to do was click on the link by the end of the da...
Entity
Sears
Categories: Fraud, Refund refusal, Failure to Process Refund
59, Report:
#1499887
Posted Date:
Sep 15 2020
CINCH//SEARS Home Warranty CINCH SEARS Home Warranty a SCAM
have a SEARS Home warranty.....don't expect to get anYthing fixed.....CINCH uses the SEARS name to perpetuate a scam against the consumer.....they refuse to provide service for broken items under thijr warranty program......items such as refridgerators are given repair dates 2 month...
Entity
CINCH//SEARS Home Warranty
Categories: Ripoff
60, Report:
#1499046
Posted Date:
Aug 22 2020
Sears Sears Kenmore Sears Kenmore does not honor warranty repair AZ
On 11/8/19 I purchased a brand new Sears Kenmore top mounting refrigerator with a one year warranty on all parts and service. In August 2020, the bottom part of refrigerator stopped keeping food cold. Temperature gauge registers at only 50 degrees, while 40 degrees is required...
Entity
Sears
Categories: kitchen appliance, appliance repair, Appliance Service Repair
61, Report:
#1498466
Posted Date:
Aug 06 2020
American Freight Sears Outlet Refused to honor warranty terms Claycomo Missouri
I purchased a Kenmore Elite refrigerator from American Freight yesterday and picked it up on the same day. Immediately it had several issues. I contacted their warranty department the next day and they refused to help me because it takes five business days before they are able to en...
Entity
American Freight
Categories: Appliances
62, Report:
#1498261
Posted Date:
Aug 01 2020
Sears Home Warranty Eighteen months ago, I signed up with Sears Home Warranty. Now when I call In, I cannot reach anyone who knows anything about the home warranty, only a phone dispatcher who can only say Overpromised. They do not deliver. No local tradespeople want to work with them. I cannot get service. unknown, not able to locate Sears Home Warranty
I have two hvac units and each is approximately 20 years old. One of the units was checked in the spring and a probem was found with an outside motor. That motor was replaced with an off brand and wires were sticking out of the unit exposed to weather. Then I called and asked for ...
Entity
Sears Home Warranty
Categories: warranty, home warranty
63, Report:
#1496892
Posted Date:
Jun 28 2020
Cinch Home Services Systems Protect, Sears Home Services The company claims that the contract fine print resolves them from abiding with state codes. The amount they agreed to pay doesn't appear to be enough to cover the repairs they do authorize. Ft. Lauderdale Florida
I filed a claim on 8 June 2020 after my split system heat pump stopped working. Cinch Home Services sent an HVAC technician and the technician determined that the evaporator coils in the air-handler were leaking and stated he would recommend the entire system be replaced.
The ...
Entity
Cinch Home Services
Categories: Home Warranty Companies
64, Report:
#1495692
Posted Date:
May 27 2020
A&E Factory Services A subsidiary of Sears Home Services Charged $300 for repair that did not fix my washer, it was as dead when tech left as when he arrived. Hoffman Estates Illinois
My 4 yr old washer stopped working. I contacted A&E Factory Services because they had serviced my machine a yr before just days before my extended warranty expired. I was very surprised to get a same day appointment.
The tech arrived, I explained what happened. The tech took out h...
Entity
A&E Factory Services
Categories: Appliance Repair
65, Report:
#1494544
Posted Date:
Apr 28 2020
Temopo leasing and Sears whynotleaseit Tempo leasing Sears Misrepresentation of a lease purchase OkC Ok
I had gone to Sears to purchase a stove and a micro wave. I paid cash for both. I returned to the store 2 days later shopping for a refrigerator. I had picked out a frig for around 1000.00 I approched the sales person and explained I was interested in the frig. I ask him what the ...
Entity
Temopo leasing and Sears
Categories: Misrepresentation Act of 1967
66, Report:
#1494530
Posted Date:
Apr 27 2020
SEARS APPLIANCE HOME WARRANTY SEARS APPLIANCE HOME WARRANTY!!! Starting Thursday Night, our 3 year old LG refrigerator decided to take a dump. No cooling in either Freezer or Refrigerator. GILBERT AZ,CA,WA,NV,ID,CO,UT, THESE ARE THE WESTERN STATES
SEARS APPLIANCE HOME WARRANTY!!!
Starting Thursday Night, our 3 year old LG refrigerator decided to take a dump. No cooling in either Freezer or Refrigerator. First phone call was placed at 4:30pm Thursday Evening with a promise to be here on Friday. Friday Morning I called th...
Entity
SEARS APPLIANCE HOME WARRANTY
Categories: warranty, warranty, home warranty, Extended Warranty, Home warranty, home warranty co, Home warranty company
67, Report:
#1493324
Posted Date:
Mar 26 2020
HomeSure of America, Inc. Sears Home Warranty Denial of claim for preventative maintenance on water header Ft Lauderdale Florida
I have Sears Home Warranty that is under HomeSure of AMerica, Inc. in Ft. Lauderdale, FL and pay for the whole home warranty to cover appliances and also water heater, HVAC unit, etc. My Rinnai water header started leaking so I called them out nad they sent a local contracted tech...
Entity
HomeSure of America, Inc.
Categories: Choice Home Warranty, Home Warranty Companies, warranty, Home warranty company
68, Report:
#1493310
Posted Date:
Mar 26 2020
Sears Kenmore Bought new combo washer dryer less than a year ago. Have had multiple problems, Hoffman Estates Il
electronic related failures. Services refused to warranty, wont even send out. Calls go unanswered. Just sold and forgot cust services. Main store closed, last all paperwork.
Have sent $100s on it with no results.
Just want my money back.
This thing cost $1500, and didn't even out ...
Entity
Sears
Categories: Appliances, APPLIANCE DEALER, Appliance Service Repair
69, Report:
#1493219
Posted Date:
Mar 23 2020
![](https://www.ripoffreports.com/report-images/45*34/docs/r1493219-1c4p0l-tc0cjjnd9w.png)
AO Smith They refused to compensate us for damage done to our home by their failed water heater that was still under warranty Ashland City Tennessee
At AO Smith's request, we furnished them with an estimate from a licensed contractor for repair of the damages done to our home by the failed water heater that was still under warranty. They then said that the claim would not be processed until we produced the old/failed water hea...
Entity
AO Smith
Categories: hot water heater
70, Report:
#1492287
Posted Date:
Feb 27 2020
Eric Zuley/Dante Sears/Jim Zuley/Sophia Alvarez D.B.A. Eric Zuley aka EZ has stolen over 3k of money from me and proclaimed he could help me with selling my cookies and my career. Dante Sears is so called proclaimed hynosis Dr with no degree. Sophia is the shark behind Eric and Dante who are a couple scheme. Orange County California
So this is the truth and nothing but the truth this man Eric Zuley is a great scam artist stealing over 3k in U.S. Dollars and not delivering goods. He tries to get you to sign a contract to trap you into monthly fee for work he does not produce. He has workers who owes a lot of mon...
Entity
Eric Zuley/Dante Sears/Jim Zuley/Sophia Alvarez D.B.A.
Categories: Scam artist
71, Report:
#1491985
Posted Date:
Feb 20 2020
Total Home Protection MAXIMILLIAN, RON, TOMMY THE MANGER, WORKERS AT TOTAL HOME PROTECTION www.totalhomeprotection.com micro- wave trouble. philadelphia pa
Took out this protection plan due to my age thinking I would have good coverage and not have to worry so much so on 10-05-19 Paid my total fee with T.H.P. upfront. (Fri) 01-31-2020 called reported my 1.6cu ft sears over the range M.W.did not work, T.H P. gave me claim#, said servi...
Entity
Total Home Protection
Categories: appliance repair, Home warranty company
72, Report:
#1490112
Posted Date:
Jan 08 2020
Sears Wrote to Sears customer service multiple times and have been completely ignored. Hoffman Estates IL
On November 19th, I ordered a gift for my grandson which turned out to be the wrong model. This was pointed out immediately by my grandson and the item was never opened. I contacted Sears to return the item, copy and pasted the address onto the shipping label and didn't think anythi...
Entity
Sears
Categories: Online Retailers
73, Report:
#1490020
Posted Date:
Jan 06 2020
Sears Home service Long wait times. Call center named Naashura laughed at our request to have someone out when the fridge stopped working altogether. Schedules appointments a month ahead. Technicians show up and refuse to fix the appliances. Plattsburgh NY
Sears Home service Long wait times. Call center named Naashura laughed at our request to have someone out when the fridge stopped working altogether. Schedules appointments a month ahead. Technicians show up and refuse to fix the appliances. Calling customer service back, they keep ...
Entity
Sears Home service
Categories: advertising scam, Repair, repairs, Computer Technical Support, Credit card fraud
74, Report:
#1489013
Posted Date:
Dec 13 2019
sears didnt deliver kayak say they will refund but never have
i ordered a kayak from sears online on november 1 2019 and the kayak was to be shipped to the sears hometown store in niceville florida. the online order status changed from processing to your order is ready for pick up. i called my niceville sears store only to find out it was not ...
Entity
sears
Categories: Failure to Process Refund
75, Report:
#1488883
Posted Date:
Dec 10 2019
Sears Sears Online Sears.Com Online Order Cancellation & Refund Fraud Hoffman States Illinois
On Nov 3, 2019 I purchased a washer and dryer set online from Sears.com. Nov 22nd was listed as the delivery date of the order. I was having it delivered to a local store and when I called them, they stated the products had not arrived. When I looked online it still stated de...
Entity
Sears
Categories: Fraud