1, Report:
#1466569
Posted Date:
Nov 05 2018
Brandsmart USA. Doraville GA, they replace dishwasher and redirect pipe/tube to garbage disposal and did not cap pipe Doraville Atlanta
Last year I replaced an broken dishwaster. I purchase the dishwasher June of 2017 from Brandsmart USA. Contractors came out to my home several times to correct and replace faulty dishwash given. First dishwasher wash not draining water.. the second they removed pipe/tube f...
Entity
Categories: Dishwasher
2, Report:
#1432836
Posted Date:
Mar 06 2018
brandsmart usa I bought a samsung TV, it came defective, i returned to the store 1 day later and they refused to exchange or to take it back! Horrible customer service! Horrible store! Deerfield Beach Florida
I purchased a $750.00 Samsung TV. It came defective and after 1 day i return to the store for an exchange. They refuse to exchange claiming the fact there is a white spot on the screen its not a defect! Horrible store! Horrible customer service! Buyer aware!
Entity
Categories: Television Parts & Services, television
3, Report:
#1372612
Posted Date:
May 11 2017
Brandsmart USA Delivered broken TV and refused to exchange Florida Nationwide
On 12/24 I purchase a 65 in smart tv that was delievered to me damage the delivery guy never open the box after a few days pass not knowing I open the box and to my disbelieve the screen was Damage, I immediately contact bransdmart I sent sever pictures to show the tv in its box ...
Entity
Categories: TVs & VCRs
4, Report:
#1212522
Posted Date:
Mar 01 2015
Brandsmart USA Completely Failed to honor extended 5 year warranty Miami Florida
Do not buy their extended warranty. I bought their 5 year extended warranty on a machine that only worked for 13 months. They refused to even come out and look at it because it was cheaper for them to just refund my money on the machine. Nevermind the 5 year warranty that they wou...
Entity
Categories: Warranty Companies
5, Report:
#1130212
Posted Date:
Mar 12 2014
Rent A Center-RAC Acceptance A Legal Thief Accepted by the Government West Palm Beach Florida
RAC or Rent A Center is a legal SCAM, legal Thief. This Thief is located inside Brandsmart USA Store. I mentioned legal for the government authorities is allowing RAC ripoff customers, and they do anything about it. I wrote to one of the commissioners of West...
Entity
Categories: TVs & VCRs
6, Report:
#1037145
Posted Date:
Mar 22 2013
Brands Mart DO NOT BUY ANY PRODUCT AND WARRANTY FROM BRANDS MART; THEY WILL NOT DO NOTHING FOR YOU...I BOUGHT A 50 PLASMA WITH 5 YEAR WARRANTY THAT I WAS TOLD COVERS EVERYTHING, COVERS EVERYTHING EXCEPT THE IS Kennesaw, Georgia
I bought a 50 Samsung Plasman TV on 2 April 2010 and I have been experiencing Ghosting images that seem to be burnt in and I thought the 5 year extended warranty that cost me an extra $158.88 would have covered this issue, since the sales rep. repetively was tell...
Entity
Categories: TVs & VCRs
7, Report:
#813514
Posted Date:
Jan 15 2013
Brandsmart USA Brandsmart ruined Christmas for my son Buford , Georgia
BrandsmartUSA Christmas started early for my kids due to my work schedule. My sons favorite toy he received was a helicopter from Brandsmart. He took it outside and placed it on the ground and was going to fly it but only revved it up before deciding to go in to get his jacket. As t...
Entity
Categories: Miscellaneous Electronics
8, Report:
#994289
Posted Date:
Jan 11 2013
Brandsmart USA Terry (Manager), Berlise, a few others in the customer service dept and various people at Warrantech. Purchased with a Samsung LEd Tv and extended warranty. $1,100 part is apparently not covered. Brandsmart acts like they have nothing to do with Warranty. Except for pitching it and selling it to you Deerfield Beach, Florida
Let me first start by saying I have been a Brandsmart customer for over 10 years. Almost every appliance, television, vacuum and some smaller items in my house and my parent's house came from Brandsmart. Each time I declined the extended warranty. I also purch...
Entity
Categories: Television Parts & Services
9, Report:
#948144
Posted Date:
Sep 28 2012
BRANDSMART USA i bought an ,all power 3500 watt generator, from brandsmart usa...it didnt work...i REPEAT IT DIDNT WORK!!!brandsmart refused to exchange the generator for a working one because there return policy is brandsmart sold a non working generator and refused to exchange it for one that works miami, Florida
brandsmart usa sold me a generator that didnt work....brandsmart refused to exchange it for a working generator...brandsmarts return policy is once you put gas in it to start it they will not exchange it...(note: generators need gas to start it)the non working generator was reported...
Entity
Categories: Appliances
10, Report:
#902971
Posted Date:
Jun 30 2012
Brandsmart USA Product received broken and vendor will not arrange return shipping Hollywood, Florida
Purchased a Bissell 86T3 carpet cleaner and it was received broken on 6/22/12. Contacted Brandsmart within an hour of receipt and was advised they would contact UPS and arrange return shipment. I was to receive instructions by 6/25 for UPS pickup. Called vendor tod...
Entity
Categories: Hardware & Tools
11, Report:
#859568
Posted Date:
Mar 27 2012
BraNdsmart USA Consumer Warranty Fraud West Palm Beach, Florida
I purchase a whirlpool gold MacAlpin over oven microwave oven from Brandsmart USA in West Palm Beach, Florida. I paid over $600.00 dollars for it and purchased an extended warranty for it. The unit NEVER worked! I had it installed by a licensed electrician who had to run a social...
Entity
Categories: Miscellaneous Electronics
12, Report:
#844882
Posted Date:
Feb 27 2012
brandsmart usa would not honor warranty or exchange tv that doent work. tv purchased less than 24 hrs ago sunrise, Florida
I'm very hurt and angered by the actions of brandsmart usa and its employees!!!!! on FEb 21st 2012 i purchased 3 lcd tv's from brandsmart 2, 32 and 1, 40 and also a chest freezer. i also purchased all warranties for each item i spent a total of $1350 . i got the tvs home...
Entity
Categories: TVs & VCRs
13, Report:
#782564
Posted Date:
Sep 28 2011
Brandsmart USA A Horrible Speaker Experience west palm beach, Florida
On september 9th I purchased a kenwood speaker with installation and everything needed for that installation and was told it would be installed at 10am and would take about an hour. I arrived on saturday at 930 and was told there was other customers and they could not meet the ...
Entity
Categories: Auto Audio Electronics
14, Report:
#265904
Posted Date:
Jul 04 2011
Brandsmart USA Florida / Etec Did not honor an extended warranty Ripoff Miami Florida
Bought a 42 etec plasma tv on 7/02/07. after instructed by the sales person to purchase an extended warranty or 3 years the TV needs to be serviced a month after the date was purchase, after calling the store warranty dept and the manufacturer Etec, well Etec said that the store is ...
Entity
Categories: Television Parts & Services
15, Report:
#735255
Posted Date:
May 31 2011
brandsmart usa fraud deceptive advertising and lying representatives deerfield beach, Florida
i saw an ad for brandsmart usa dated may 21 2011 fir a heir small refrigeratorfor $18.88 i realized it was awful cheap so i called the store and the appliance salesman said bring it in and we will honor it so i did and they started acting like i altered it then they said it was from...
Entity
Categories: Miscellaneous Electronics
16, Report:
#728517
Posted Date:
May 13 2011
Brandsmart USa Warranty Rip Off and Horrible Customer Service Stockbridge, Georgia
I purchased a laptop from Brandsmart, along with the warranty. I asked the Salesperson if the warranty would go into effect after the manufacturer's warranty expired. He stated yes and I purchased it. Little did I know this was not true. After questioning the...
Entity
Categories: Audio & Electronics Shops
17, Report:
#716440
Posted Date:
Apr 13 2011
Warrantech Warrantech corporation bottom feeders Bedford, Texas
In 2008 I purchased a whirlpool front load washer from Brandsmart Usa and when i purchased the unit I was offered an extended warranty contract which I reluctantly purchased. I had a one year manufacturer warranty and then a two year extended warranty from Warrantech. I st...
Entity
Categories: Warranty Companies
18, Report:
#487652
Posted Date:
Aug 31 2009
LG , Life Is Good LGE Defective TV and poor customer service New Jersey
I purchased and LG 50' inch plasma tv back on 12/28/08 from Brandsmart USA. On June 23rd of 2009 the tv stop working the picture went out but it still had sound. Called LG customer service since the tv was still under mfg warranty. They set up a time for a company to come out and lo...
Entity
Categories: TVs & VCRs
19, Report:
#436759
Posted Date:
Mar 23 2009
BRANDSMART USA BEWARE BRANDSMART WARRANTY IS A SCAM WPB Florida
8/26/2007: PURCHASED A $900 PLASMA TV WITH WARRANTY.
12/22/2008:CALLED WARRANTY NUMBER FOR SERVICE, THEY ADVISED THAT WE SHOULD CALL BACK AFTER THE HOLIDAYS BECAUSE THEY WERE VERY BUSY. THE TV HAS A LARGE RED LINE DOWN THE MIDDLE OF THE SCREEN.
1/2/2009:CALLED WARRANTY COMPANY...
Entity
Categories: Television Parts & Services
20, Report:
#420107
Posted Date:
Feb 04 2009
Brandsmart Usa they don't stand behind their products Deerfield Beach Florida
I purchased two lcd flat panel tv's($700 ea.) both died in 15 mos,of the same problem. i contacted the store mgr. and he blew me off,so i found the owner on sunbiz.org ,and sent him a letter explaining my situtation. i even said i was not expecting a new tv just maybe some type of d...
Entity
Categories: TVs & VCRs
21, Report:
#343671
Posted Date:
Jun 24 2008
BrandSmart USA Ipod insured, warranty not honored .told me to go to Apple don't carry anymore Doraville Georgia
I purchased an Apple Ipod From Brandsmart Doraville in July 2006 and purchased a warranty with it. I took it back and went to the store where I bought it. I went in to the counter and spoke to the sales people where I purchased the new Ipod and was told sorry we don't sell the Ipod ...
Entity
Categories: Audio & Electronic Retail Stores
22, Report:
#325403
Posted Date:
Apr 11 2008
BrandsMart USA DO NOT buy from this Company- Just read and believe all the scam- ripped off reports Miami, Florida
I've shopped her for over 30 years, due to what once was lowest prices anywhere...HOWEVER I've consistantly seen better prices elsewhere, and their Customer Service get WORSE over the past few years-
This time the did the ultimate Fxxx Up, ( thanks for Credit Cards, so I never lose...
Entity
Categories: Audio & Electronic Retail Stores
23, Report:
#279950
Posted Date:
Oct 20 2007
Brandsmart Usa freezer buy the extension warranty already come to my house 2 times never repair Deerfield Florida
freezer brand frigi model ffu20fc4cw i buy extended warranty ,the freezer broke i lost a lot of food ,they come the first time to repair the technician say i canot do it i will send somebody else ,
after 4 days the second technician come an repairi the freezer he said now it ...
Entity
Categories: Consumer Services
24, Report:
#279641
Posted Date:
Oct 19 2007
Brandsmart USA Complete Rip off - Il Educated employees - will not honor warantee West Palm Beach Florida
I purchased an Electrolux Vacuum from Brandsmart USA in west Palm Beach Florida in Late July and now it is October and the vacuum has problems. These problems are noticeable ONLY when in use on carpet with the powerhead ON!
Took it in to be told I was a liar and the bag was Full ...
Entity
Categories: Miscellaneous Electronics
25, Report:
#223725
Posted Date:
Dec 04 2006
Brandsmart USA Sorry customer service and defective products Miami Florida
A few years ago I bought a Fridge, stove, and microwave from Brandsmart USA with the extended warranty. Since then I have had over 6 repairs in less then 4 years on the fridge. I was getting really fed up and just wanted to be able to rely on te product that I purchased. I kept losi...
Entity
Categories: Department & Outlet Stores