1, Report:
#607177
Posted Date:
Feb 18 2011
Cal Spas - California Acrylic Industries, Inc. California Acrylic Industries Defective cabinet panels are warping when touching spa water Internet
I purchased a Cal Spa Avalon spa from their Vista dealer in 2007 for about $8K. Last year the panels on the side of the spa where you enter and exit started warping. By March this year the problem got so bad that the panels started peeling off the spa and protruding outw...
Entity
Categories: Pools & Saunas
2, Report:
#439133
Posted Date:
Apr 23 2009
Cal Spas, California Acrylic Industries, C.A.I Warranty not Honored $10,000 down the drain Pomona California
Cal Spas
California Acrylic Industries
C.A.I Customer Service Department
1460 East Ninth Street
Pomona, CA 91766
1.800.225.7727
FAX: 1-909-629-3890
Issue:
Tub is pulling 58 ampere through its system. Tub was pulling 35amper according to factory's own quality control sheet...
Entity
Categories: Pools & Saunas
3, Report:
#341132
Posted Date:
Jun 17 2008
California Acrylic Industries - Cal Spas Cal Spa caught fire 5 months ago, won't honor warranty, shipping from MI to CA my responsibility Pomona California
I purchased a Cal Spa almost five years ago, and with the exception of a heater or pump (I cant remember which) that needed to be replaced a couple years ago, I have had no problems with it until February of this year.
One evening, in February, my daughter saw smoke billowing f...
Entity
Categories: Health Spas
4, Report:
#122133
Posted Date:
Aug 29 2005
Cal Spas - California Acrylic Industries fraud poor customer service and backsteps on gazeebo Pomona California
I bought a spa and gazeebo package from the Ontario Superstore that cost $12,500+. Upon delivery, the gazeebo was not made correctly. I ordered a 10 X 12 and they made a 12 x 12. After arguing with Joy at the corporate office concerning the fact that they expected the second half of...
Entity
Categories: Pools & Saunas
5, Report:
#124789
Posted Date:
Jan 04 2005
California Acrylic Industries - Cal Spas warranty ripoff 5-year warranty mysteriously changes to one year Pomona California
I purchased my Cal spas Genesis Atlantic spa in june of 2001. Within several months of the spa being installed one of the motors failed. Within a year after that a second motor failed.
With the failure of the second motor is where the trouble started. The dealer I purchased the s...
Entity
Categories: Pools & Saunas