1, Report:
#1347165
Posted Date:
Jan 03 2017
Costco Anywhere Visa Card by Citi They lost a large payment we made in August 2016, we disputed it when we were told they hadn't received it. Our bank started an investigation on August 22, 2016. I paid off the remaining amounts, stopping all activities. They found the payment of $888.04, sent a letter telling me the account would be credited on the next statement. They had also put a conditdonal credit on my account during the investigation period. NOW it's October, and we have a zero balance due and have a credit due to us of $154.87. Shortly after that we get a letter that we owed $888.04 again, but they reduced it with the credit balance, and now they are telling us that they will waive the late if we send our payment of $733.17. I have been trying to deal with this screwed up outfit but now they have turned it into collection!! We have gold credit, and we are elderly folks. Please help us. PLEASE! Internet
Citi bank credit card has double billed me in the amount of $888.04. I paid this amount back in August 2016, but they said they didn't receive it. My bank who made the payment started an investigation. This was in August, fast forward to October 2016. Got a letter telling me that...
Entity
Categories: Credit Card Processing (ACH) Companies