1, Report:
#1360167
Posted Date:
Mar 07 2017
Heat N Glo No manufacturer support!
Bought an expensive Heat N Glo CLX 6000 fireplace. I had some simple questions so I called the manufacturer. To my amazement they said they had NO MANUFACTURER SUPPORT. I needed to call the salesman who sold the procut to me. Bulls***! A propane fireplace brings a highly explosive &...
Entity
Categories: Appliances
2, Report:
#1356769
Posted Date:
Feb 17 2017
Heat & Glo Heat N Glo Premature Log Failure - Google search says this type was VERY long-lasting. No Company Consideration - DISAPPOINTING Lakeville Minnesota
We have a 2008 Twilight II Heat & Glow indoor outdoor fireplace with an integrated ceramic log/burner unit. I noted three weeks ago there had been a a log explosion. The logs had come apart, the set was in disarray and the logs were completely catywampous throughout the fireplac...
Entity
Categories: Heating, Cooling & Ventilation
3, Report:
#1304285
Posted Date:
May 08 2016
Heat-N-Glo Fireplaces Customer service is non existent Nationwide
Bought 2 Heat-N-Glo gas fireplaces in 2004. The knob on the gas valve is cheapest plastic and disintegrates after approx 6 years. Item is probably worth $ 1. When the knob broke in my hand I called Heat-N-Glo. They referred me to the dealer. The dealer did not have the part and coul...
Entity
Categories: Heating, Cooling & Ventilation
4, Report:
#90674
Posted Date:
May 08 2004
Heat N Glo Brand Fireplaces (a Brand Of Hearth & Home Technologies Inc. ) Heat-N-Glo Gas fireplace is a DUD. (Passage model) A very expensive dissapointment. Advertisements claim a robust fire when my flames are 5 inches high. Lakeville Minnesota
****BUYER BEWARE****
Heat-N-Glo Gas Fireplace (Passage Model) does not perform as advertised on websire: www.heatnglo.com.
Advertisement shows a roaring fire and claims the Passage gas fireplace allows higher BTU's and provides a more robust fire when actual flames are no more...
Entity
Categories: Heating, Cooling & Ventilation