1, Report:
#1443761
Posted Date:
May 20 2018
hptechsupport360.com they called me and cheated me for 500 dollars by telling me i have virus and my computer is hacked westbury New York
and its a bunch of websites that they use below are there websites and adds that they run on google to scam people1-800-986-4764 HP for support | HP tech support | HP customer ...https://www.smartsnake.net/hp-technical-support/Our certified technicians are available 24/7 to deal wit...
Entity
hptechsupport360.com
Categories: Computer Technical Support, TECH SUPPORT, Computer Technology
2, Report:
#1442849
Posted Date:
May 14 2018
HP Hewlett Packard DON'T ALLOW HP CUSTOMER SERVICE REP IN PHILIPPINES ACCESS TO REMOTE CONTROL YOUR COMPUTER Palo Alto California
I called HP Customer Service to find out how to address an envelope on my new HP printer. The agent said he had to do a 'remote' session, which would allow him to take control of my desktop computer. But it's very risky to allow a stranger in another country to access one's computer...
Entity
HP
Categories: Customer Service & Support, Customer service
3, Report:
#1441009
Posted Date:
May 01 2018
HP Customer servise - Smartfriend BEWARE of HP support and Smartfriend!! HORRIBLE, HORRIBLE Service!!! They pushed and pushed me to pay $50 for support, telling me that the were convinced my computer problem was a software problem. Several minutes into the check, the technitian said 'nope,it's a hardware problem' and HP refused to refund! I call this THEFT. HP Customer service - Smartfriend STEAL MONEY, and don't give service!! Internet
HP Customer servise - Smartfrient BEWARE of HP support and Smartfriend!! HORRIBLE, HORRIBLE Service!!! They pushed and pushed me to pay $50 for support, telling me that the were convinced my computer problem was a software problem. Several minutes into the check, the technitian said...
Entity
HP Customer servise - Smartfriend
Categories: COMPUTER, Computer Technical Support, Computer Manufaturers
4, Report:
#1439718
Posted Date:
Apr 22 2018
Hewlett Packard HP, HP Computers Will not fix or replace computer ,under warranty, that was faulty on delivery. Nationwide
Purchased HP laptop 2/17 (paid extra for warranty)
by 3/17 it had begun freezing then going to blackscreen with error message saying that bood device (hard drive) was not found. Problem was intermittent (1x per month or so) This indicates either a motherboard or SSD problem (or po...
Entity
Hewlett Packard
Categories: Computer Dealers
5, Report:
#1433351
Posted Date:
Mar 09 2018
Home Shopping Network Sold me computers that don't support Windows 10 operating system
I purchsed 2 laptop computers advertised as having 32GB each of hard drive space to support Windows 10. When I tried to run the update it tells me I don't have enough memory. I managed to delete several programs. It won't allow me to delete temporary files. When I thought I deleted ...
Entity
Home Shopping Network
Categories: COMPUTER
6, Report:
#1391304
Posted Date:
Aug 08 2017
HP Hardware Failure Palo Alto CA
I purchased a HP Envy x360 15t Touch Laptop with the HP Wide Vision HD Webcam and 15.6 diagonal UHD IPS UWVA edge to edge glass (3840x2160). I purchased the laptop during a promotional pricing and thought the price of $940.00 was a great deal.
7 months later my daughter simply ope...
Entity
HP
Categories: Computer Fraud
7, Report:
#842157
Posted Date:
Feb 20 2012
HP Hewlett Packard unsuccessful service charge rip off Palo Alto, California
I inquired at the HP customer service telephone center about an out-of-warranty printer problem. I was told that there would be a $24.99 service charge, but that the entier amount would be refunded if they were unable to resolve the problem. After much effort, ...
Entity
HP
Categories: Desk Top Publishing
8, Report:
#764784
Posted Date:
Aug 13 2011
HP Hewlett-Packard Known defect in HP Pavilion dv2945se motherboard. Palo Alto, California
Less than three years ago I purchased a HP dv2945 computer and it has already broken do to manufacture defect. After diagnostics it was found that my system has a motherboard issue that is universal across most of HP's dv branded line.
HP customer service was rude, f...
Entity
HP
Categories: Computer Manufaturers
9, Report:
#723360
Posted Date:
Apr 29 2011
HP Home & Home Office Hewlett_Packard, HP, Compaq HP CUSTOMER SERVICE ? HA !!! THIRTY THREE DAYS SINCE ORDER PLACED ... STILL WAITING ! Nationwide
On 03/26/2011, I placed an order for a customized HP DV7 Quad notebook computer from HP and was given an estimated build / ship date of 04/11/2011. I checked my order status every couple of days ( just in case it shipped early ). On 04/11, I contacted HP because there had been no up...
Entity
HP Home & Home Office
Categories: Computer Manufaturers
10, Report:
#674985
Posted Date:
Dec 24 2010
HP CUSTOMER SERVICE IS AWFUL, Internet
I bought an HP Pavilion dm4 in July. In November it just stopped working. I was on the phone with three hours while a customer service rep made me literally take apart my own computer to diagnose the problem which he finally decided must just be a faulty hard drive. Fine. THEN they ...
Entity
HP
Categories: Computer Manufactures
12, Report:
#266050
Posted Date:
Feb 11 2010
HP Hewlett Packard HP Warranty and Repair Refund Denial and Extremely Rude Case Manager Case ripoff Palo Alto California
This is most of the email I sent HP with a note at the end: I would like to know who to contact when I am NOT happy with my HP experience? I am involved with HP Customer Service Case Number 6300797885 and 7340958541. I bought my Notebook at Staples February 2007 and was back at the ...
Entity
HP Hewlett Packard
Categories: Computer Service & Repair
13, Report:
#445121
Posted Date:
May 21 2009
Hewlett Packard NO CABLE TO CONNECT TO THE PRINTER TO THE COMPUTER Palo Alto, California
I purchased a HP Photo Smart C4480 Printer(this is my 5th or 6th HP printer purchase???).
I get it home to try and hook it up to my HP Computer. There is no cable to hook the printer to the computer. I check some info and it says USB cable not included.
I call HP technical sup...
Entity
Hewlett Packard
Categories: Miscellaneous Companies
14, Report:
#443206
Posted Date:
Apr 13 2009
HP Laptop Refund Palo Alto California
My name is Marc Barrett, and the following is the cliff notes version, but a 100% true account of my nightmare with HP customer service.
11/15/2008
I purchase laptop for my wife as a Christmas present. She is a teacher, so I thought it would be convenient for her to be able ...
Entity
HP
Categories: Computer Dealers
15, Report:
#423832
Posted Date:
Feb 14 2009
Hewlett Packard Taken in by HP Customer Service Lies Twice in 2 Weeks! Nationwide
I called Hewlett Packard Customer and Technical Support when my HP Pavillion Laptop wireless modem ceased to function. I had owned the computer for 25 months. I was told that my computer was out of warranty and that I would need to pay $39.99 for a 30 day telephone customer suppor...
Entity
Hewlett Packard
Categories: Computer Service & Repair
16, Report:
#419736
Posted Date:
Feb 03 2009
Hewlett Packard Check computer before returning to customer Palo Alto California
I really think a timeline is the most effective way to communicate what has been going on with my HP Pavilion dv2000 notebook.
Nov. 15, 2008 - I came home to find that when I turn my computer on, the LED lights would come on, but the screen remained blank and the computer made 3 ...
Entity
Hewlett Packard
Categories: Computer Manufactures
17, Report:
#407379
Posted Date:
Jan 03 2009
Hewlett Packard Warranty and Repair Refund Denial and Rude Treatment Palo Alto California
On August 20th I purchased and HP Pavilion for my son, an Airforce ROTC Cadet at College. The HP was purchased at Circuit City.
In October the computer began to fail and would not reboot. Circuit City took the computer back and sent it to HP for repair. We were given an HP Cus...
Entity
Hewlett Packard
Categories: Computer Service & Repair
18, Report:
#368978
Posted Date:
Sep 02 2008
HEWLETT-PACKARD LOUSY CUSTOMER SERVICE - LOUSY WARRANTY Palo Alto California
I just spent 4 hours on the phone with multiple HP customer service reps from around the world, they couldn't find my case number then they would transfer me to someone else who also couldn't find it, then I had to go thru the warranty verification procedure several times because th...
Entity
HEWLETT-PACKARD
Categories: Desktop Publishing
19, Report:
#342602
Posted Date:
Jun 25 2008
HP Hewlett-Packard Annoying notebook service Palo Alto California
My Pavillion notebook stopped working on 25th of April 2008 I Called HP customer service for a service of the notebook and they picked my notebook and later gave me an estimated date of 7th may hence, I planned accordingly, I would be able to do by 9th of may a project submission. -...
Entity
Hewlett-Packard
Categories: Computer Manufactures
20, Report:
#330321
Posted Date:
May 03 2008
Hewlett Packard HP PCs are unreliable and HP Customer Service is terrible - Don't buy HP Palo Alto California
I purchased an HP Pavilion dv2000 cto from HPSHOPPING.COM 11 months ago. It took some time to receive from HP, as it was a custom order. From date of receipt I had problems with this product, and when I called HP support they were never able to resolve it.
Four months ago this ...
Entity
Hewlett Packard
Categories: Computer Service & Repair
21, Report:
#277442
Posted Date:
Oct 06 2007
Hewlett Packard Fraud - Bait & Switch - False Advertising FRAUD! Palo Alto California
Purchased a $ 1,300.00 Designjet printer AFTER asking HP if they had one that would do what I need: Print photos in Black and White only AND use Pigmented inks.
They said the their Designjet 130 would do the job. I purchased it. Within two days, I learned that it did not do the ...
Entity
Hewlett Packard
Categories: Con Artists
22, Report:
#265394
Posted Date:
Aug 05 2007
Compaq/Hewlett Packard Refuals to Honor Free Vista Upgrade Ripoff Palo ALto California
In November last year, we purchased a Compaq Presario from Best Buy in Midland, TX that included a FREE upgrade to Windows Vista. Upon the release of Vista, HP directed us to a web server to start the free upgrade process.
In common with MANY users across the USA, the servers wer...
Entity
Compaq/Hewlett Packard
Categories: Computer Manufaturers
23, Report:
#247107
Posted Date:
May 06 2007
Hewlett Packard Ripoff Faulty on/off button Nationwide
I purchased a hp tower. Within 1 1/2 months the on/off button broke. We had to send it back to have it repaired. This happened again 3 months later. Sent it back again and was told by customer service to leave it on. What's the use of an on/off button?
When it broke the seco...
Entity
Hewlett Packard
Categories: Computer Service & Repair
24, Report:
#239394
Posted Date:
Mar 17 2007
Hewlett Packard hewlett Packard's customer service does not exist ripoff Palo Alto California
Hewlett Packard does not have a functioning customer service department. I have yet to be contacted by a representative to satisfy a gross error compounded by unresponsive technical support.
I returned a laptop for repair that was seriously damaged in shipment from a prior repai...
Entity
Hewlett Packard
Categories: Computer Manufaturers
25, Report:
#197715
Posted Date:
Jun 23 2006
Hewlett Packard HP notebook ripoff Palo Alto California
Shocked and amazed is what I have to say. I am an IT professional, and work on both windows and some linux platforms, so computer illiterate I am not..
I purchased a brand new DV8000T CTO laptop from hpshopping.com in March of 06. Upon receiving it, I contacted HP via chat 2 da...
Entity
Hewlett Packard HP
Categories: Computer Manufaturers