1, Report:
#1357614
Posted Date:
Feb 22 2017
HughesNet Satellite Internet no service, no connection Internet
Hughes net does not uphold their end of the contract. Internet connection is sketchy at best, cuts off at random if it even connects at all. Calling the customer service department is impossible to contact anyone. Phone calls are disconnected, messages are not returned. I don't unde...
Entity
Categories: Internet Service Providers
2, Report:
#1202095
Posted Date:
Jan 16 2015
HughesNet Satellite Internet - HughesNet Gen4 Misrepresentation and misleading sales practices. THIS SERVICE IS TERRIBLE!!! Germantown Maryland
HughesNet's sales practices have to be stopped. Their gross misrepresentation of the product capabilities, and their misleading sales tactics are deplorable. They sold me the standard package with the promise of video streaming and high performance, and each time I complained th...
Entity
Categories: Internet Service Providers
3, Report:
#1116488
Posted Date:
Jan 18 2014
HughesNet ,Satellite Internet Service, HNS Kept Paying for Promises I Never Got; Paid Higher & Higher But Never Got Faster; Talked into Staying Since 2011 & Still Terrible Service; Paying for a Broken Modem Last Straw After Tech Had Just Fixed Germantown Maryland
I switched from WildBlue Satellite Internet Service to HughesNet in 2011 with the promise that it would be faster. I have regretted switching ever since. By 2012, I realized it was not getting any better and called to cancel only to be persuaded into trying the NEW Gen4-...
Entity
Categories: Computer Service & Repair
4, Report:
#1094010
Posted Date:
Oct 23 2013
Hughes Network Systems Hughes Net, Hughes Net Satellite A miserable 4.5 years Gaithersburg Maryland
A customer of Hughesnet Satellite internet services since Nov of 2008, (way to long). I have never before bothered with the rating or reviewing of any company, even after I have had bad experiences, but this is a company that was able to rock my world and get me to share my many mis...
Entity
Categories: Internet Service Providers
5, Report:
#1057887
Posted Date:
Jun 10 2013
HughesNet Satellite Internet why is my meter decreasing at twice the normal rate? Spring Hope North Carolina
Recently I have notices that my HughesNet sattelite service has been using up my meter allocation at almost twice the normal rate. I have documented this over the past several months when I saw my useage excellerating. Give you an example, I like to play a golf game on the web, morm...
Entity
Categories: Satellite Dish Companies
6, Report:
#1005415
Posted Date:
Jan 29 2013
hughesnet-internet service-satellite diesel, I am being ripped off by this company, who lied to me about the service capabilities. also I can,t get any response from customer service. I can't get my phone to work properly and my internet LYING WONDERS,SCAMMERS, FALSE ADVERTISERS,LETS REGROUP TO HALT RIP-OFF InternetGERMANTOWN, Maryland
I wish to report a case of fraudulent and deceptive business practice of hughesnet satellite internet service. This company lies to get you to do automatic withdrawals from your account under a two year contract. when you find out that it does not operate as advertised, ...
Entity
Categories: Satellite Companies
7, Report:
#843647
Posted Date:
Feb 23 2012
hughesnet satellite internet hughes net LIARS CHEATS AND THEIVES!!! Internet, Internet
Originally I spoke with a rep named Bill who I found out was actually repping for many companies. He seemed great, walked me through the different plans and all. I coulnt qualify to rent the dish and they swindled me into buying it. He told me that the dish would be $300 and the ins...
Entity
Categories: Internet Service Providers
8, Report:
#831973
Posted Date:
Feb 01 2012
Hughesnet Satellite Internet Horrible, unreliable, slow, intermittent Internet service Internet, Internet
Beware!!!!I live in a rural town and purchased Hughesnet Satellite Internet Service. It is the worst service I have ever had, and it is overpriced. We have had their technicians out on numerous occasions because the service would just quit. The most recent time we had a technicia...
Entity
Categories: Internet Service Providers
9, Report:
#790033
Posted Date:
Oct 18 2011
WildBlue Communications WildBlue WildBlue is not better than dialup. Internet
WildBlue Communications sells high speed broadband internet services throughout North America.
I'm sure by now most people know that both WildBlue and HughesNet satellite internet companies use what they call a Fair Access Policy FAP. It's anything but fair in my opinion. &...
Entity
Categories: Utility Companies
10, Report:
#711133
Posted Date:
Mar 28 2011
Hughesnet Satellite Internet Advertises Speed, but not the Bandwidth Limit. Slows to a Snails Pace Before Basic Banking is Complete internet
Previous reports mirror some of my experience with Hughesnet. Less bandwidth is available than is necessary to access emails and perform basic banking service. I urge anyone considering using satellite internet to not depend upon it. After complaining several times to Hughesnet with...
Entity
Categories: Internet Fraud
11, Report:
#699928
Posted Date:
Feb 25 2011
HughesNet Satellite Internet Service Blazingly Fast Download Speeds? Internet
I have been with HughesNet since 01/19/09 and regret it! First not being told of the FAP aka Fair Access Policy. Our entry level residential plan $76.72 came with a whopping 225mb/24 hr download limit. Before Hughes we tried WildBlue which was even worse so we decided to live w...
Entity
Categories: Internet Service Providers
12, Report:
#586787
Posted Date:
Mar 29 2010
Computer Satellite Broadband Service HughesNet Satellite Internet Service LIES, LIES, AND MORE LIES BACKED BY THE POOREST SUPPORT SERVICE I'VE EVER EXPERIENCED. Chicago, Illinois
Do not do buisnes with HughesNet for satellite service. I responded to a Promo Code 917-143 March 02, 2010. I called the number listed, 1-877-303-2807 for the special promo that had 09 hours, 27 minutes left. I was told that the installation would be free and the A...
Entity
Categories: Internet Service Providers
13, Report:
#540940
Posted Date:
Dec 17 2009
Hughesnet Satellite Internet gave my the option of suspending my services while on deployment and pay 10 monthly or return equipment and be charged $450.00 Internet
well im scheduled to go on military deployment soon. I notified Hughesnet of this and they told me to provide proof of this to which i complied. They then told me that they could suspend my account, but i would still be charged for equipment fee's. I asked could i ...
Entity
Categories: Internet Service Providers
14, Report:
#480899
Posted Date:
Aug 18 2009
HughesNet Satellite Internet , Hughes Network Systems Hughesnet Work Systems Also affiliated with Earthlink per the Earthlink Website for thier satalite service Beware of the words FAIR ACCESS POLICY, CONTRACT, or FIRST 30 DAYS FREE, or MAGICJACK MINIMUM REQUIREMENTS. Mountain Ranch, California
We wanted faster internet service so...we did some online research and came across Hughesnet. The sales rep we called sounded like he had gotten his communication degree from Harvard. He was an American with an american accent. He said Hughesnet would allow us UNLI...
Entity
Categories: Satellite Companies
15, Report:
#475347
Posted Date:
Jul 31 2009
Hughesnet Satellite Internet Satellite Broadband (Huh!) Service Provider Germantown Maryland Nationwide
Hughesnet advertises 'HIGH SPEED internet service however, since July 24, I have only had a high speed of 198 kbps with the average being about 90 kbps. If this is highspeed. I think I can get better on a cellular air card for much less money.
Kristy
Upper Marlboro, MarylandU....
Entity
Categories: Attorney Generals
16, Report:
#439179
Posted Date:
Mar 30 2009
HughesNet Ridiculous $300 Early Termination Fee Chicago Illinois
Last March, I spent $500 to get HughesNet satellite internet, because there was no cable or dsl in my area at the time. I continued spending $70/month + $5/month invoice fee for 1Mbps/200kpbs upstream speed internet that is slower than cable, dsl, and stops working after using only ...
Entity
Categories: Internet Service Providers
17, Report:
#422673
Posted Date:
Feb 11 2009
Hughesnet false performance claims and UNFAIR Fair Access Policy (F.A.P.) Germantown Maryland
I recently purchased Hughesnet satellite internet sevice. I chose the plan that claimed to offer 1.6 MBPS download speed and 250 kbps upload speed. After becoming frustrated with the low speed of my service I decided to test the service at regular intervals. The 15 tests I performe...
Entity
Categories: Internet Service Providers
18, Report:
#416398
Posted Date:
Jan 26 2009
Hughesnet Double billed me for modem, Did not provide bandwith promised in contract Internet
I have been using HughesNet satellite internet service you've probably seen the ads all over DirecTV (who is also owned by Hughes Networks). As you may know, satellite ISP's limit the subscribers' usage, generally based on x MB per hour during a period of x hours. DirecWay/HughesNe...
Entity
Categories: Internet Service Providers
19, Report:
#412877
Posted Date:
Jan 16 2009
HughesNet, HughesNet is a SCAM, throttles bandwidth without warning! Internet
One of my family members ordered HughesNet satellite internet service after learning that she couldn't get DSL or faster at her home. Shortly after the service was installed, she started noticing great drops in speed, going from around 200 kb/s to near 6 kb/s.
When contacted abou...
Entity
Categories: Internet Service Providers
20, Report:
#312988
Posted Date:
Feb 28 2008
HughesNet Biggest ISP ripoff available - avoid at all costs!!! Bad service, poor customer service, hidden fees, hidden service limits. Germantown Maryland
I, in good faith, signed up for HughesNet satellite internet service. Unfortunately, I didn't do enough homework on this company. It took more than 30 days (the ONLY free out from their service) to find out all the bad things about this company, but problems began quickly after thei...
Entity
Categories: Internet Service Providers
21, Report:
#309977
Posted Date:
Feb 19 2008
HughesNet Satellite Internet - Hughes Network Systems - Hughes Net Misleading advertisment Germantown, Maryland
I have been a HughesNet customer for about 7 years, until recently my service has worked fairly well as satellite service goes. Beginning on January 8th 2008, my service has been intermittent almost every day. I have the highest home service plan you can get, Hughes advertizes up to...
Entity
Categories: Corrupt Companies
22, Report:
#285342
Posted Date:
Nov 19 2007
HughesNet Scandalous behavior, no customer service, all they tell you is to deal with it. Germantown Maryland
First I want to start off by saying, I live in the country, the only option we have is dial up, or satellite for internet.
I am disabled, and was forced to move back into my parents house. When my disability was finally approved, and I started getting paid, I decided to sign u...
Entity
Categories: Internet Service Providers