11, Report:
#1503358
Posted Date:
Dec 29 2020
ASUS Computer ASUS ASUStek ASUS Computer INC Failed to uphold warranty by citing customer damage that did not exist prior to shipping for service
I had purchased an expensive $500 gaming monitor. Within 4 months of owning it, there was a dead pixel on the screen. I opened a support case with ASUS, and sent my monitor in for repair. As ASUS provided the label, I was not able to add insurance to my FedEx shipment. Upon arrival ...
Entity
ASUS Computer, 1
Author
DoNotBuyASUS, Escondido, United States
Categories: Warranty
12, Report:
#1501232
Posted Date:
Oct 23 2020
Choice Home Warranty Septic Tank Back up
DO NOT USE Choice Home Warranty for your home they are A RIP OFF. I called to file a claim because my septic system back up into my home. When filing the claim I asked the representative if he could give me the names of some of the companies which they used in my area. He advi...
Entity
Choice Home Warranty , 1
Author
Pamila, Kernersville, North Carolina, Un...
Categories: Warranty
13, Report:
#1500576
Posted Date:
Oct 05 2020
Thermodyne Systems Hydrogen Appliances Would not stand behind product Quartz Hill California
Purchased a 2200 Watt tilting wind turbine from Thermodyne after several telephone conversations with Bob Greene, Owner/Manager. Paid $943.00 for the system. The number of blades (7) and generator core (48V Max Core PMA) were recommeded by Bob Greene at Thermodyne based upon loc...
Entity
Thermodyne Systems, Quartz Hill, California, 1
Author
Unhappy Camper, Undisclosed, Colorado, U...
Categories: Warranty, fraudulent warranty on returns and refunds
14, Report:
#1498154
Posted Date:
Jul 28 2020
Apple I spent over $200 for applecare. The ability to get help on the phone. I have had to wait over one hour to get a live person the last three calls. This is $10 service NOT $200! Pandemic excuse is no longer valid, its been 5 months and employees are working remotely! AppleCare is not worth the money Cupertino california
Applecare is worthless. On three seperate calls, the wait for a live person had been no less than 30 minutes and no less than another 20 minutes to be transfered to the correct department. I paid alot of money for my Apple and service, the service I am not getting. I would like my m...
Entity
Apple, Cupertino, california, 1
Author
John, Atlanta, Georgia, United States
Categories: Warranty
16, Report:
#1494969
Posted Date:
May 09 2020
Sony Sony Electronics Sony Corporation of America Wow, Sony Electronics refuses to honor warranty for their high-end headphones! New York New York
I've purchased many Sony products through the years including TVs, Home Theater Systems, Digital Cameras, and VHS/Disc players. I've always regarded Sony products as a good value backed by a reputable corporation. The first time I ever contacted Sony Customer Relations to file a w...
Entity
Sony , New York, New York, 1
Author
Tom D, Athens, TX, United States
Categories: Warranty
17, Report:
#1492100
Posted Date:
Feb 23 2020
Square Trade Warranty Ripoff on phone "Family Plan" - constant shuffling with requirements just to avoid settling claim
I think that Square Trade has become a company that is rip-off as far as processing individual's claims. I've been a Square Trade customer for at least eight years and never have I encountered the amount of run arounds and stories that I have gotten in the past three days to get an ...
Entity
Square Trade Warranty, 1
Author
Cheryl, Woodbridge, Virginia, United Sta...
Categories: Warranty, Extended Warranty
19, Report:
#1490215
Posted Date:
Jan 11 2020
Socvape Electric dab rig Selling a device that can explode at any moment and fails to honor their warranty and replace the device. California City California
Fails to honor warranty and selling a device rhat can explode at any second causing possible harm or even death if it is to blow up.
Entity
Socvape, California City , California , 1
Author
Payton, Madera, United States
Categories: Warranty
20, Report:
#1489145
Posted Date:
Dec 16 2019
American Residential Warranty Ultimate Electronics Protection Assurion ARW & Asurion Boca Raton Florida
I have an iPad that was having a charging issue. After trying several cords both apple and off-market, it would not charge.
I took it to Apple who tested it and told me the charging port was defective. As I have electronics protection, I filed a claim and paid the deductible. I sent...
Entity
American Residential Warranty, Boca Raton, Florida, 1
Author
Annoyed over a Warranty repair, United S...
Categories: Warranty