- Report: #1491761
Complaint Review: Owlcam - Palo Alto California
Reported By:
Harrison -
Wilmington, North Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Owlcam
195 Page Mill Rd #109 Palo Alto, 94306 California, United States
Phone:
(800) 732-7131
Web:
https://owlcam.com/consumer/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Owlcam Owlcam Dash Camera No customer service, support, product defective, company seems obselete Palo Alto California
Report Attachments
BBB Complaint against BESTBUY
EMAILS, FBOOK MESSENGER, OWLCAM SUPPORT CHAT
I bought my Owlcam from your vendor Best-buy on January 12th, 2020. I received it on January 14th, 2020
Ever since it has draining my battery and i initially called on February 1st and left a voicemail and no one calledback.
I then used the owlcam contacted chat support on February 4th and no reply's. I then emailed your main
support email address along with two other email address Facebook because I am not the only one that
customer service has not responded to and they are just not available at all. I have left 4 other customer
support phone number and still its February 12, 2020 and no one my chats have even been looked at, no
reply's from emails, no phone or face book messenger from Facebook page.
It looks like on your site you are
no longer selling the items and pulled them off amazon. lot of customers like me that are wondering whats
going on. I have paid over $300.00 for this dash cam and left without customer service phones go straight to voicemail.
I am very dissapointed and want a full refund. I contacted Bestbuy 2 times and they wont help me
with a refund or to get customer service. They are selling this product knowingly this company is apparently bankrupt and is not offering customer support or removing it from their website.
This product is a $374.00 fraud product.
