1, Report:
#1530479
Posted Date:
Jan 01 2024
Solebikes Took payment, no ship confirmation, no answer to emails and phone calls Philadelphia Pennsylvania
I ordered an e-bike for $299, never got a shipping confirmation. No answer on support line or email.
Entity
Solebikes , Philadelphia , Pennsylvania , 1
Author
Jose, New Braunfels, TX, United States
Categories: Electric bikes
2, Report:
#1528173
Posted Date:
Aug 15 2023
Wing Bikes I received my new bike with a battery that does not work. New York New York
Wing Bikes has the worst and most deceptive customer service of any product we have ever experienced. (story below)
Our story:( This is the abbreviated version.) My husband’s brand-new bike arrived two weeks ago with a faulty (non-working) battery. We called customer service, a.k....
Entity
Wing Bikes, New York, New York, 1
Author
John, Knoxville, TN, United States
Categories: Electric bikes
3, Report:
#1527322
Posted Date:
Jul 03 2023
Lihoby Unknown, but there has been different people coming to the same site from other links. Some of their business seems to be working but there are a lot of online reports that they also run scams on products they do not deliver. Promised a delivery, but nothing came and they fail to refund the whole value of the transaction
This company is having a rather scummy business practice of promising to sell something and have it delivered. But they don't send anything or send the wrong product that was promised. And then wish to have you incure their losses by only refunding a fraction or nothing at all from ...
Entity
Lihoby, 1
Author
Simon, Sweden
Categories: No delivery--no refund, Electric bikes, Failure to Process Refund
4, Report:
#1521502
Posted Date:
Sep 29 2022
EbikeHaul after receiving the bike (late several weeks) I began to have issues right away (electrical). Elk Grove california
EbikeHaul requested I return the bike for a refund. I noticed that my refund was about $1,200.00 short of whay I paid. After several telephone calls and emails, I was told that the money not refunded was "fees". So evidently, you call sell garbage and when someone wants to retur...
Entity
EbikeHaul, Elk Grove, california, 1
Author
Legal Advocate, United States
Categories: Electric bikes
5, Report:
#1520906
Posted Date:
Aug 21 2023
Bikecraze Scott Jagow LLC Scott Jagow Sold me a Broken Sur Ron Light Bee 2022 and Wont Fix it. Now I have no Bike to Ride after $4600 Anaheim california
I purchased a brand new Sur Ron 2022 last week from Scott (Owner). Took it out a few times and the front brakes actually went out. Almost lost my life from Scott not building the bike correctly. Called Scott (Owner) to get the front brakes fixed and he immediately said it wasn’t c...
Entity
Bikecraze, Anaheim, california, 1
Author
Scott Should Have Done The Right Thing, ...
Categories: Bike repair shop, dirt bike, bicycle, Electric bikes
6, Report:
#1517807
Posted Date:
Apr 22 2022
Cyrusher Bikes- No warranty support Harry Xie Cyrusher and Harry Xie are refusing to replace an defective Bafang electric bike motor under warranty Walnut California
I have an invoice from Cyrusher, I have an email from the company's business department explaining the two year warranty on the bike and the one-year warranty on the battery and the motor and they refuse to replace my defective bafang motor. I have been asking for 7 months.
I prov...
Entity
Cyrusher Bikes, Walnut, California , 1
Author
Unhappy Customer, Fort Lauderdale, Flori...
Categories: Electric bikes
7, Report:
#1513031
Posted Date:
Oct 22 2021
Bikeberry.com Bikeberry NEVER RECEIVED ITEM WENT BACK TO CONSUMER AND THEY KEPT $326.83 OF MY MONEY Brea CA
DO NOT BUY FROM THIS COMPANY! HORRIBLE RETURN POLICY THEY RIP PEOPLE OFF!
On 09/20/2021 I placed an order with BikeBerry.com for an electric bike for my husbands birthday. On 09/24/2021 I cancelled the order. BikeBerry told me that they could not cancel the order as it was shippe...
Entity
Bikeberry.com, Brea, CA, 1
Author
TAHNEE, HUNTINGTON BEACH, CA, United Sta...
Categories: Electric bikes
8, Report:
#1503580
Posted Date:
Jan 05 2021
Fun Bike Center Kami Sports, Fun Bike Center Scammed me out of $7000.00 dongcheng district beijing
I ordered 4 electric bikes from Kami Sports through the alibaba website. I was quoted $750 per bike plus $170 for shipping to my door. After I paid the amount requested they supposively shipped the items. That was back in October. Since then they have continued to ask for di...
Entity
Fun Bike Center, dongcheng district, beijing, 1
Author
Aubree, Ogden, UT, United States
Categories: Electric bikes
9, Report:
#1501441
Posted Date:
Oct 30 2020
Saferwholesale.com Safer Wholesaler Rip off, selling used bikes as new and broke
Order a electric bike e500 in beginning Sept. Finally shipped not from Illinois but China. Definitely a reseller. Get the bike with a stain on seat, wrong connection part to charge it and a crack in the body. Took me many calls and messages to finally get Jon the parts manager on t...
Entity
Saferwholesale.com, 1
Author
Michael, Brooklyn, United States
Categories: Electric bikes
10, Report:
#1500859
Posted Date:
Oct 14 2020
Mobility4less Ebike Defective ny,miami
Awful business! I paid $2,200.00 and received a pc of junk. It will not start. Customer Service has answering machine hang up on u and they will delete your complaint on their website. They will not answer any emails!!!!
Entity
Mobility4less, ny,miami, 1
Author
Anthony, Avon Park, United States
Categories: Electric scooter, MOBILITY /DISABLED SCOOTERS, Electric bikes