1, Report:
#1458369
Posted Date:
Aug 27 2018
Sparkletts PureFlo, DS Waters Surcharges Added Without Permission Internet
Recently PureFlo water was obtained by Sparkletts. I received correspondence from Sparkletts that my account and invoicing would remain the same. The first invoice they charged me a $3.00 Paper Invoice Fee, even though I was on bill pay with PureFlo and was told that would transfer ...
Entity
Sparkletts
Categories: Bottled Water Delivery
2, Report:
#1431952
Posted Date:
Mar 01 2018
Sparkletts Water delivery to vacant office Irvine California
After 40+ years of water delivery to my office by Sparkletts, I moved my office last Septemb3er 2017. I gave Sparkletts written notice of my move and requested water delivery to my new office address. Sparkletts ignored my written notice. After about four months I heard from m...
Entity
Sparkletts
Categories: Bottled Water Delivery
3, Report:
#1408388
Posted Date:
Oct 25 2017
DS Services of America Sparkletts They charged for deliveries that never happened and agreed I didn't receive the services but later placed an open account on my credit report Atlanta Georgia
I ordered bottled water delivery by DS Services (Sparkletts) through Costco. They came an set up the water cooler and gave me my 3 bottles of water. The next month i received 1 bottle of water. I paid my bill online which included the other 2 bottles of water I did not receive beca...
Entity
DS Services of America
Categories: Bottled Water Delivery
4, Report:
#1387238
Posted Date:
Jul 21 2017
DS Services of America/Crystal Springs Water Crystal Springs water DS Services Sparkletts and Alhambra Water Sierra Springs, Belmont Springs Kentwood Springs Mount Olympus Deep Rock Water WORST COMPANY ON THE PLANET, STAY AWAY. THEY DONT CARE Nationwide Nationwide
I have been a customer of DS Services for about 8 months Worse expereince in my life. ON multiple occasions they have made appointments to be at myu home anot not showed up. This last expereince was too much.I came home from a 4 days trip to find water all over my kitchen. I found t...
Entity
DS Services of America/Crystal Springs Water
Categories: Bottled Water Delivery
5, Report:
#1382205
Posted Date:
Jun 30 2017
Sparkletts water DS waters Deceptive practices San Diego Nationwide
I was a customer for 8 years with sparkletts water. Water was delivered twice a month. My bill was always paid on time . Then one day I was unable to access my account due to the fact that sparkletts had sent me to collections. My prior bills never reflected an unpaid amount. When I...
Entity
Sparkletts water
Categories: Bottled Water Delivery
6, Report:
#1354749
Posted Date:
Feb 08 2017
Sparklets Sparkletts standard False billing and retaliation Alhambra Nationwide
I have been using Sparkletts service for five years and as of this last year 2016 amd current month and year Feb 2017 they have been nothing but thief's ..My billing isn't correct and I make payments and they don't deduct it ..so I canceled my service and paid the full amount they w...
Entity
Sparklets
Categories: Unusual Rip-Off
7, Report:
#1328340
Posted Date:
Sep 15 2016
Sparkletts Worst customer service ever!! Rowland Heights California
I started Sparkletts water about 3 months ago, at first service was great and then they kept not delivering water when they said. One time they picked up 5 empty bottles and did not leave 1 full bottle. And before you say it I paid every bill on time thru electronic billing. I...
Entity
Sparkletts
Categories: Bottled Water Delivery
8, Report:
#1326102
Posted Date:
Sep 02 2016
DS Services Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwood Springs, Mount Olympus, Relyant, Sierra Springs, Sparkletts Predatory selling practices. Waiting for hours on end for customer service and cannot even get through to cancel my account. Salinas CA
Here is a copy of the letter that I sent to the company DS Services. They also go by numerous brands throughout the country. Those brands all operated by the same company include: Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwo...
Entity
DS Services
Categories: Food Vendors
9, Report:
#1314382
Posted Date:
Jun 30 2016
SPARKLETTS WATER Water delivery services Nationwide Nationwide
Do not ever sign up with this water service: Sparkletts is the worst - absolutely the worst - service provider I have ever dealt with. After delivering three bottles every two weeks even though, I've signed up for four week delivery of three bottles of water, and after tons of calls...
Entity
SPARKLETTS WATER
Categories: Bottled Water Delivery
10, Report:
#1303456
Posted Date:
May 04 2016
Sparkletts water Worst customer service Nationwide
I have had Sparkletts water for over 5 yrs now, recently we have had a new driver assigned to our account. WORST THING THAT COULD HAVE EVER HAPPENED!!!
our driver never does what is requested, I have called in daily to get a replacement cooler as mine currently leaks and does not...
Entity
Sparkletts water
Categories: Bottled Water Delivery
11, Report:
#1260106
Posted Date:
Oct 09 2015
Sparkletts Sparkletts, Los Angeles, CA Stay away From Sparkletts Los Angeles Texas
I signed up for Sprakletts in May 2015 for home water delivery . The delivery person Alfonzo would not deliver on time agreed , but would just show up in the morning and drop off the water without picking up the bottles . We accumulated 18 bottles . I tried customer service , but...
Entity
Sparkletts
Categories: Bottled Water Delivery
12, Report:
#1256697
Posted Date:
Sep 23 2015
sparkletts Warer Awful service. No customer service avail. It's a waste of time and money. Los Angeles California
I thought arrowhead was bad. These guys make arrowhead water look like saints. The Delivery guys cheat you out of your bottles. I had 8 bottle in my driveway to collect and the delivery guy lied and reported only 4 collected. I called customer service and it seemed as if they were r...
Entity
sparkletts Warer
Categories: Bottled Water Delivery
13, Report:
#1238802
Posted Date:
Jun 30 2015
DS Water Services, Inc. dba Sparkletts Company charged me $153.99 when I cancelled my account just because they could Dallas Nationwide
After I cancelled my account I was charged $153.99. Since I had autopay set up, my account was already debited by the time I found it. When I called the company to find out why they just apologized with no explanation and offered to refund me. I demanded to know what the charge was ...
Entity
DS Water Services, Inc.
Categories: Bottled Water Delivery
14, Report:
#1237795
Posted Date:
Jun 25 2015
sparkletts water service Wait time for a customer service is at least 30 minutes...I have several accounts with them and since day one my accounts were not consolidated like I asked. The water service is always always late...forcing me to call and speak to the rude representatives who never seem to know what's going on...then they promise me a delivery never happens. I have been dealing with this for a year now! They also hang up on you and managers seem just as careless. The worst company ever!!!! They are under staffed and at this rate I am sure they will soon go out of business. it has been 3 weeks and although I am on autopay I have not received any water delivery!!! Nationwide
Sparkletts isn't the worst water delivery service! They lack customer service, timely deliveries, under staffed, 30 plus minutes hold times, and extremely rude representatives including managers!
I wouldn't recommend this company to my worst enemy! We have several accounts and are...
Entity
sparkletts water service
Categories: Bottled Water Delivery
15, Report:
#1219407
Posted Date:
Mar 31 2015
SPARKLETTS WATER Beware of deceptive billing & difficulty to contact customer service. Phoenix Arizona
Sparkletts has been delivering water to me for more than a year. I had made arrangements that they just debit my credit card for products and services. I had the same delivery order every two weeks. On February 20,2015, I was going to move, so I called Sparkletts to cancel my ...
Entity
SPARKLETTS WATER
Categories: Bottled Water Delivery
16, Report:
#1211349
Posted Date:
Feb 24 2015
Sparkletts, DS Services of America DS water Deceptive Billing Practices Phoenix, AZ Nationwide
I'm so thankful for this wesite and all of the reports that have been filed about this company! I was researching charges on my credit card bill - didn't recognize a charge and the only info on the transaction register was the company's 800-492-8377 phone number. I Googled the...
Entity
Sparkletts, DS Services of America
Categories: Bottled Water Delivery
17, Report:
#1191242
Posted Date:
Nov 25 2014
Sparkletts Water Hidden Fees. Drain You Dry. Squeeze Every Drop they Can. Atlanta, GA California
I just saw the monthly statement from Sparklett's Water and notice that we had paid our monthly service after the due date. On a $54.10, they tacked on a $10 late fee which amounts to a rate of 18.48%. Also, noticed that they add an energy fee of $3.01 on my bill. For what??This is ...
Entity
Sparkletts Water
Categories: Consumer Services
18, Report:
#1080608
Posted Date:
Aug 31 2013
Sparkletts harassment to consumer Atlanta Georgia
I call Sparkletts on Aug 2nd week to enroll for a water delivery. I was told that charges for bottle is $5 per bottle,$3 delivery, and $5 for water cooler + deposit. Delivery every 2 weeks with first delivery on 14 aug. I was told that I will get email for teh contract details of di...
Entity
Sparkletts
Categories: Bottled Water Delivery
19, Report:
#1019881
Posted Date:
Feb 25 2013
DS Waters Sparkletts Deceptive business practices including hidden charges, erroneous late fees and bait and switch, Internet
Contracted Sparkletts/Costco Water for spring water delivery service, including free water cooler. Received bottled tap water and a monthly charge for water cooler that was 25% of the total cost of water. Called to cancel and was promised a free water cooler and spring water fo...
Entity
DS Waters
Categories: Bottled Water Delivery
20, Report:
#833044
Posted Date:
Feb 14 2013
Sparkletts DS Waters Of America BE CAREFUL WHEN SIGNING UP FOR THIS SERVICE .. Atlanta, Georgia
Just too let you know....anyone having Sparklets water delivered to your home ..if you choose to have equipment picked up an your service cancelled its a $36.00 charge for refurbishing for the next customer lol..ive had this machine for 4yrs now i should own it...just a warning...TH...
Entity
Sparkletts DS Waters Of America
Categories: Bottled Water Delivery
21, Report:
#968088
Posted Date:
Nov 12 2012
DS Waters Sparkletts Overbilling, non delivery of water, refuse to supply paper invoice and continued billing after cancellation Van Nuys California
Company over billed first 2 months of service. Missed delivery service the 4th month in and we were still billed the complete amount for that months service. We asked for a paper bill several times and did not receive. We were told we were sent one to our e-mail address and never re...
Entity
DS Waters
Categories: Bottled Water Delivery
22, Report:
#951534
Posted Date:
Oct 06 2012
Sparkletts Water Sierra water Sierra springs Deceptive Billing and False promises Internet
I ordered for a monthly plan of 3 bottles each month for $18 from Costco. Since they were promoting their sales through CostCo i thought they were really genuine. But form the first month onwards, I started facing issues with the billing. They started charging me extra bills each mo...
Entity
Sparkletts Water
Categories: Consignment Stores
23, Report:
#916784
Posted Date:
Jul 24 2012
Sparkletts Sierra Springs, DS Waters Charged for washing out my bottles after cancelling service. Phoenix, Arizona
I have been with Sparkletts for over 3 years. When I moved out of state and cancelled my water they charged me $62.49 to clean out my bottles? Really? It costs them that much to wash out water? My monthly fee was $30. So, when I moved states I decided t...
Entity
Sparkletts
Categories: Bottled Water Delivery
24, Report:
#915094
Posted Date:
Jul 20 2012
Sparkletts Water DS Waters of America Scammed my new business with a Free water offer then sent huge bills!!! Mableton, Georgia
I recently opened a new business and Sparkletts Water was quick to show up and try to sell me on bottled water service. I told the sales rep that the business wasn't even open yet and I didn't need service. He then offered me 3 months of free service, unlimited water jug...
Entity
Sparkletts Water
Categories: Bottled Water Delivery
25, Report:
#821338
Posted Date:
Jun 28 2012
Sparkletts Water Deceptive business practices to get you under contract, and no customer service response Los Angeles, California
I ordered service from them for my office, and when the first bill came it was all wrong -- but most annoyingly, there was a energy surcharge on the bill which the sales rep had forgotten to mention would be applied (and would vary in amount from month to month). I called Sparkletts...
Entity
Sparkletts Water
Categories: Bottled Water Delivery