1, Report:
#1425763
Posted Date:
Jan 28 2018
Neutratone Said they would send 'free samples, only charging for shipping and handling, then without my permission, charged my credit card $69.95 and $98.95, full price for anti-aging skincare and eye cream! I did not give them permission to charge my credit card $169.00! My Chase Visa will be on this! Already called them! Claremont California
I ordered these products, I believe, but don’t know for sure, on a Facebook advertisement. It was promoted as ONLY PAY FOR SHIPPING AND HANDLING AND WE WILL SEND YOU THESE PRODUCTS FREE TO TRY. I received the products, but then saw on my Chase Visa app pending charges (1-28-18) of...
Entity
Categories: Beauty and Skincare, Beauty/Skincare
2, Report:
#1393450
Posted Date:
Aug 17 2017
Neutratone Samantha Richardson Deceptive product practices and representation. Several customer service rep discussions with different answers and no satisfaction or resolve. Savannah Internet, GA
Ordered a free sample of the skin care product and paid for shipping. When the product was received, there is no paperwork included describing terms, contact info, or anything for returning the product. Used it and decided wasn't going to reorder.
Received a new shipment in the ...
Entity
Categories: Skin Care
3, Report:
#1381294
Posted Date:
Jun 26 2017
Neutratone Fraudulent advertising Internet
Order this Free Trial offer. Called within 14 days period to request return address Product returned and still was billed and then billed a 2nd time. Company rep Chris rep # 4036 refuses refund but will send more Free product. Allowing my credit card company to dispute claim.
...
Entity
Categories: Beauty Salons
4, Report:
#1370715
Posted Date:
May 01 2017
Neutratone I was charged $98 and told I signed up for a membership but only ordered and authorized payment on a sample. Internet
I was chared $98 for what I do not know. 2 weeks previous I agreed to pay shipping on a free sample. My bank had been informed and I'm boring walls regarding a refund. Customer service id's rude, short and accusatory.
Entity
Categories: Skin Care
5, Report:
#1357284
Posted Date:
Feb 21 2017
NPL-neutratone skin care ESX-tryxskin Charged my credit card without my permission 3 times Uniondale New York
I saw an advertisement on internet about wrinkle removing skin care product trial for only 4.95 dollars. I was happy to try that. I ordered one and received the product. My card was charged for 2.95 dollars onlt. then without my permission my card was charged for 98.95 dollars on 1/...
Entity
Categories: Skin Care
6, Report:
#1350536
Posted Date:
Jan 18 2017
neutratone aka NPL neutratone Uniondal Still wrinkled now broke Nationwide
I ordered a facial care free sample only pay $4.95 shipping and handling system advertized in an email that Neutratone sent me. Except (as many other consumer's are reporting it was definately not free.
They charged my debit card over $120. This will make my checks written for bills...
Entity
Categories: Personal Services
7, Report:
#1345314
Posted Date:
Dec 23 2016
Neutratone I was only paid the shipping and then they charged to me $120 in my bank account without my consent Internet
A month ago I bought some products from the Neutratone company where I only had to pay the handling and shipping. Which they charged the same day. And the following month they made two charges, one of $ 78.95 and one of $ 42 both without authorization. They have to give me back my...
Entity
Categories: Credit Card Fraud
8, Report:
#1320807
Posted Date:
Aug 05 2016
neutratone ripped off my credit card without my permission internet
Entity
Categories: Beauty Products
9, Report:
#1316636
Posted Date:
Jul 13 2016
Neutratone Automatically charged my account for repeat order of Neutratone cream and shiping and handling . Internet
Ordered a free sample of Neutratone plus 4.99 shipping. They added serum plus 4.99 also. After a month, they sent me another jar of Neutratone and charged my card 98.00 plus shipping and handling. I did notify the company. They said I could not return cream. I then told...
Entity
Categories: Credit Card Fraud
10, Report:
#1296415
Posted Date:
Mar 29 2016
Neutratone Misled and Bank Account was charged off Internet
In December 2015 I saw an ad on the internet that said $4.95 for shipping to receive a free jar. I had 30 days to return the jarif I wasn't happy with the results. After 10 days I was charged $98.08. This amount overdrew my account, so I called Neutratone to complain and get a...
Entity
Categories: Bait-and-Switch