1, Report:
#1510455
Posted Date:
Jul 28 2021
Banggood Don`t expect Amazon Standard!!
Not up to the Amazon standard we are used to
Understandable: very slow delivery (because from China)
Not understandable: extremely poor customer service. Item arrived broken. I emailed description and a photo of the problem, asked for replacement and then the nightmare started... th...
Entity
Categories: Discount Internet Retailer
2, Report:
#1501030
Posted Date:
Oct 19 2020
Banggood.com My 12-year old son saved almost $90 to buy a computer keyboard case and we purchased this from Banggood on June 4, 2020. We have still not received this item. New York City New York
My 12-year old son saved almost $90 to buy a computer keyboard case and we purchased this from Banggood on June 4, 2020. We have still not received this item. I've made contact with the company through five emails explaining that the product has not arrived and they say it has even ...
Entity
Categories: Online Ripoff
3, Report:
#1498117
Posted Date:
Jul 28 2020
BANGGOOD Another Chinese scam
Their website has all kinds of discounts, VIP programs, and coupons. They say if you register with them, they'll send you a $20 off sitewide coupon.Of course, this never materialized. I spent about a half hour chatting with their reps and getting nowhere. There IS no $20 off coupon....
Entity
Categories: Shoes
4, Report:
#1497868
Posted Date:
Jul 21 2020
Banggood Customer service is stupid, lazy, and very frustrating New York New York
For two days I tried to get help with their webpage constantly changing from English to a random foreign language-usually French and why every time I try to order the search queries are completely different for exact same search, I cannot get free items for free, and my cart keeps s...
Entity
Categories: Online Shopping
5, Report:
#1471142
Posted Date:
Jan 10 2019
BangGood Claims of no responsibility to buyer after 180 days elapsed from sale
Despite statements from the manufacturer assuring BG of reimbursement for a replacement under warranty BG refuses to send out a product. They have their own special 180 day window they do NOT tell you about except in tiny little print. YOU SHOULD AVOID SELLERS LIKE THIS.
Entity
Categories: Internet sales
7, Report:
#1447240
Posted Date:
Jun 13 2018
Banggood Bang Good Failed to ship my items, issue a refund, or offer a replacement
I placed an order with a stated shipping time of 7-20 business days, it has now been 55 days in total, and they refuse to consider my request for a refund or replacment until 60 days have passed. This is unaccaptable service, and they've broken the deal.
Entity
Categories: Consumer Goods
8, Report:
#1441330
Posted Date:
May 03 2018
Banggood Sent defective product, wood burning laser Internet
purchased a wood burning 2.5 watt laser and it did not work out of the box, I installed it to my xy burner and of course everything works except the laser. Now just for reference I am an A+ Certified Computer tech and software specialist, so I just did not fall off the truck. I cont...
Entity
Categories: Hobby Shops
9, Report:
#1414389
Posted Date:
Nov 30 2017
Banggood.com Banggood Deceiving Banggood.com Warranty Internet
I purchased a phone on banggood.com in the beginning of 2016. About 8 months later, the phone breaks and I logged into my banggood account to see whether I have warranty on the device and for how long. I found that the listing does however state that there is a 1 year warranty ...
Entity
Categories: Miscellaneous Electronics
10, Report:
#1406532
Posted Date:
Oct 16 2017
Bangood I tried to get a refund. And sent so many emails to them and thay would not reply so gave up on £340.00 and have ended up with a product that doesn't work China Internet
I order a drone from them and it didn't work so i emailed them i had one reply to say it wasn't covered by guarantee so I replied and kept replying but they would not email me back I managed to speak to someone on live chat and they kept promising to email me this item cost me a l...
Entity
Categories: Computer Mail Order