- Report: #1497868
Complaint Review: Banggood - New York New York
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Author Confirmed
Why?
Banggood
228 Park Ave S New York, 10003 New York, United States
Web:
https://www.banggood.com
Categories:
Business Rating:
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Banggood Customer service is stupid, lazy, and very frustrating New York New York
For two days I tried to get help with their webpage constantly changing from English to a random foreign language-usually French and why every time I try to order the search queries are completely different for exact same search, I cannot get free items for free, and my cart keeps splitting into two separate carts and when I try to merge the carts or login and log back in the items disappear.
They kept repeating over and over please provide order number after telling them 9 times there was no order or number. I finally told them where to stick their website and their service. I have never has such horrible service and such a frustrating time ordering something online and getting help. From the other complaints it seems this company does not admit any wrong or provide any sort of customer service befitting a retail store.
