91, Report:
#69692
Posted Date:
Oct 21 2003
Ascentive LLC Cancelled during trial period, and still was billed! Philadelphia Pennsylvania
I cancelled my membership for ActiveSpeed during the 30 day trial period and I was still billed for it. I have been trying to contact Ascentive to get refunded, but I get NO response from them either by phone (can't even leave a message) or email.
I want a refund ASAP!!
Deb
...
Entity
Categories: Computer Software
92, Report:
#67157
Posted Date:
Oct 15 2003
ASCENTIVE, WebRocket, WinRocket, Speedpak programs don't work, no phone customer service, no refunds, cancellation impossible Philadelphia Pennsylvania
I just purchased online software (speedpak $49.95) from this company yesterday!! I tried the programs (webrocket and winrocket)and they acted like they had optimized my system but after rebooting my computer neither my internet or computer performed any faster than before.
So I ...
Entity
Categories: Software
93, Report:
#68610
Posted Date:
Oct 14 2003
Ascentive, L.L.C. ripoff: took my money, did not provide software, did not answer emails Philadelphia Pennsylvania
Took my money, did not provide the software I bought, would not answer my emails, could not be reached by phone. Ripped me off. Chat service is down and much of what is said on Ascentive website is not true.
Kimball
Phoenix, ArizonaU.S.A.
Entity
Categories: Corrupt Companies
94, Report:
#68406
Posted Date:
Oct 11 2003
Ascentive LLC Unethical Billing / Renewal / Cancellation Procedures Philadelphia Pennsylvania
I've been billed for a service that I don't use, and when I asked for a cancellation and refund, it was denied. I am intimidated by this company asserting their (unusually agressive) rights as shown in the terms located in their End-user License Agreement (EULA). All I want is to ...
Entity
Categories: Internet Services
95, Report:
#36690
Posted Date:
Oct 02 2003
ascentive.com active speed garbage ripoff fraudulent ripoff business Internet
I downloaded their active speed software. What a bunch of garbage. It didn't work, after two days I uninstalled it and forgot about it.
Exactly one month later I got an e-mail saying they had a bad credit card number. Of course by this time I didn't even know who ascentive.com...
Entity
Categories: Computer Software
96, Report:
#66689
Posted Date:
Oct 01 2003
Ascentive ripoff charged my credit card without my knowledge, Free trial of Active Speed not quite FREE! Philadelphia Pennsylvania
Apparently sometime last summer I signed up for a free trial of Active Speed offer and a few days after I cancelled it because it didn't do a thing for my internet speed. I know I canceled before the trial period was up; but my credit card was charged anyway, I had no way to contac...
Entity
Categories: Computer Software
97, Report:
#67566
Posted Date:
Sep 25 2003
Ascentive Com Software ripoff never received the credit due to me, instead they charged me. Philadelphia Pennsylvania
Last year August 2002 I purchased the promoted software from Acsentive cost $39.95 with a 30 day return policy if I was not satisfied. I tried the product but I did not give any improvement working with the computer. I called the company and was promised a credit for the amount pai...
Entity
Categories: Software
98, Report:
#67140
Posted Date:
Sep 18 2003
ASCENTIVE ripoff wouldn't let me download program again after my computer crashed Billed my credit card for another year of nothing Internet
I downloaded the program and used it for two months. My computer crashed and I lost all files. I notified ASCENTIVE and asked to download the program again. They answered if I could not give them the date and order number then I would have to pay again!! I declined, and thought ...
Entity
Categories: Advertising / Deceptive
99, Report:
#51851
Posted Date:
Apr 15 2003
Ascentive Software Deceptive practices, Will not aknowlege cancellation request even on the same day down load was done, would not deliver confirmation of cancellation Philadelphia Pennsylvania
I downloaded ActiveSpeed internet accelerator...It crashed my system completely, on the same day I requested that my subscription be canceled! I never used the product!! I sent a second email asking for confirmation of cancellation. I recieved an email stating I should give it a cha...
Entity
Categories: Computer Software
100, Report:
#47704
Posted Date:
Mar 03 2003
Casteguard Publishing ripoff fraud business San Diego California
we sent in our deposit for mail order process, of course the promise was if you sent a money order we would receive supplies in 7 business days..now it has been 2 weeks and no supplies.
i want my money back, the phone number is only a recording stating the same info in the letter...
Entity
Categories: Corrupt Companies