131, Report:
#98889
Posted Date:
Jul 15 2004
Ancestry.com, rootsweb.com, genealogy.com, myfamily.com ripoff- ancestry.com billing ripoff customer service misleading Provo Utah
This company misled me on a subscription for service. When I confronted them with the problem, they offered me 2 free months of service.when I received my next billing I did not receive the free months of service. What I got was a song and dance about how i would get 14 months of se...
Entity
Ancestry.com, rootsweb.com, genealogy.com ,myfamily.com
Categories: Family Services
132, Report:
#96684
Posted Date:
Jun 28 2004
MFI*MYFAMILY/ANCESTRYS800-262-3787 UT 0092719300927193 ripoff,Illegal charges on credit card each month Provo Utah *EDitor's Suggestions on how to get your money back into your bank account!
Have been charged, on Discover card, multiple times. Stopped payment on April 28 for March 30 bill and Discover was to investigate problem. March,April and May had the same charge.
Used 800 number to complain to company,would not take call.
Roland
Morrill, NebraskaU.S.A.
E...
Entity
MFI*MYFAMILY/ANCESTRYS800-262-3787 UT 0092719300927193
Categories: Credit Card Fraud
133, Report:
#88458
Posted Date:
Apr 21 2004
Myfamily ripoff Credit card scam Orem Utah *EDitor's Suggestions on how to get your money back!
In January a call to AOL resulted in an offer from MyFamily.com to get Family Tree Maker software for $1. Before accepting I specifically asked if they would later make other charges to my account if I didn't call some 800 number. I was told No. I specifically approved only the ...
Entity
Myfamily
Categories: Software
134, Report:
#76485
Posted Date:
Jan 06 2004
Ancestry.com, myfamily.com ripoff, free trial cost $100, difficult to contact Provo Utah
ancestry.com offers a free trial. If you do not cancel before the free trial you are automatically renewed. I foolishly responded, was billed for the whole month even though the start date was on the 14th and then billed for the next month at the beginning of the month. So now I hav...
Entity
Ancestry.com
Categories: Sales People
135, Report:
#67706
Posted Date:
Sep 27 2003
MyFamily.com Dba Genealogy.com Aka Rootsweb.com Aka Ancestry.com ripoff, refuse to timely refund, didn't deliver software and other mailable parts of product Provo Utah
I ordered the deluxe, $99.99 membership in June 2003. I was to receive several parts of the services offered through regular mail.
I never received the products. I called in early July. I called later in July. I called in Early August, and finally, about the middle of August, I c...
Entity
MyFamily Dba Genealogy.com Aka Ancestry.com Aka Rootsweb.com
Categories: On-Line Stores
136, Report:
#56982
Posted Date:
May 15 2003
MWI 24 Protect Valuemax billing ripoff fraud scam Internet Worldwide
MWI 24 Protect+ MWI VALUEMAX ripoff, fradulent billing, no previous contact Unknown Virginia? .....
Discovered two charges for $149.95 each from MWI Valuemax and MWI 24 protect+ on my account 5/14/03. Contacted my bank who conferenced me into a conversation with represtative of M...
Entity
MWI
Categories: Credit Card Fraud
137, Report:
#52583
Posted Date:
Apr 12 2003
Ancestry.com MyFamily.com, Inc. ripoff Took money out of my account after my cancelling membership through email. ripoff waste of time Provo Utah
I thought I would do something nice for my husband. He has always said he would like to find out about his ancestry. So I thought this would be perfect I input all of the unfo still could'nt get any info.
I put in my own info which I know is correct still no info. So when I ...
Entity
MyFamily.com, Inc.
Categories: Corrupt Companies
138, Report:
#47487
Posted Date:
Mar 01 2003
Ancestry.com, Myfamily.com, Rootsweb.com rip-off not a trial subscription Provo Utah
their trial subscription isn't a trial subscription, it's a way to get your credit card and start charging you on a monthly basis, they're representitives are obviously on an incentive scheme that requires them to ignore when you cancel a subscription and they aparently have no qual...
Entity
Ancestry.com
Categories: On-Line Business
139, Report:
#45087
Posted Date:
Feb 12 2003
MyFamiliy.com ripoff Provo Utah
MyFamiliy.com Inc. Dba Www.ancestry.com They refused to give me a refund after I reported many problems with their site. Provo Utah .....
This customer signed up for a $79 trial period. After several weeks, he advised his stepson that he was having trouble navigating the site. ...
Entity
Www.MyFamily.com Inc.
Categories: Corrupt Companies
140, Report:
#33971
Posted Date:
Nov 01 2002
ancestry.com AKA myfamily.com refuses to cancel one-year subsciption after 37 days Unknown Utah
this company refused to cancel my subscription, which i do not even recall submitting,because they claim I did not notify them until 37 days after the subscrition was signed. The necessary time period for notification was 30 days.
jim
sayville, New York
Entity
ancestry.com
Categories: Computer Software