1411, Report:
#1034212
Posted Date:
Jan 06 2002
AT&T Cable Internet--The Worst Customer Service!
January 7, 2002
TO:
Daniel E. Somers, CEO
AT&T Broadband, LLC
9197 South Peoria
Englewood, CO 80112
FROM:
Heather A.
Seattle, WA
Dear Mr. Somers,
On December 9, 2001, I had AT&T Broadband internet installed to my home computer.
I signed up for 3 months at $19...
Entity
AT&T Broadband, LLC
Categories: Internet Services
1412, Report:
#10672
Posted Date:
Jan 04 2002
NetZero Big Rip-Off!!
I signed up for NetZero, but found they had no local access numbers. Tried to cancel immediately, but got a big runaround. Left messages on their answering machine; contacted operators to verify the cancellation.
Never used their service one time, and yet they billed my credi...
Entity
NetZero
Categories: Internet Services
1413, Report:
#5438
Posted Date:
Dec 31 2001
NetZero Internet Services a big fat Zero for service
I tried to initiate ISP service from Netzero... their download process was too confusing... now I cant cancel the service or get credit to my credit card.
The elderly are handicapped if they dont know the computer language and these companies talk in their language. A ripoff to ...
Entity
NetZero
Categories: Internet Services
1414, Report:
#10176
Posted Date:
Dec 29 2001
Prodigy's unethical billing practices, fight back!!
My billing complaint about Prodigy ISP mirrors the majority of those written here on this and other web sites: it assumed my Flashnet account, replied to none of the mail sent to it, refused to close my account after repeated requests to do so, continued to bill me for services that...
Entity
Prodigy Internet service
Categories: Internet Services
1415, Report:
#10167
Posted Date:
Dec 28 2001
DO NOT SHOP COMPUSERVE AOL Rip-off ..mega-multi-media conglomerate like AOL-Compuserve-Time Warner-CNN ..They could care less.
In May of 2001, I was surfing the internet when my ISP, Compuserve (AOL) presented me with a pop-up window, titled CompuServe Member Value, offering a Lexmark 3200 color printer for $ 69.95 after a $ 20.00 rebate, exclusive to CompuServe members only. I was in need of a new and aff...
Entity
Compuserve (AOL) America On line
Categories: Internet Services
1416, Report:
#9608
Posted Date:
Dec 24 2001
Earthlink refuses to pay attention to the problems of their clients. *UPDATE check is in the mail. Not.
Earthlink purchased the ISP I worked for and closed it in March, 2001. As part of my severance package I was granted a dial-up account at no charge until March, 2002
In June, 2001, I received a statement from Earthlink stating that I owed them $30.48 for Simultaneous Login, $1 f...
Entity
Earthlink, Inc.
Categories: Internet Services
1417, Report:
#9732
Posted Date:
Dec 20 2001
AOL is Completely Unfair!
It should be noted that aol is one of the worst ISP when it comes to a billing problem. Recently I canceled my prepaid account with them as my daughter was being sexually harrassed on line by an aol user.
I gave aol his screen name, his legal name, and his phone number and the...
Entity
America On-line, Inc.
Categories: Internet Services
1418, Report:
#9638
Posted Date:
Dec 19 2001
Ripped-Off by PhotoPoint
I'm glad to have stumbled across these rip-off reports. I spent the last two days trying to access our pictures... WHAT A WASTE! At first I thought it was a problem with our new ISP! Not only did we lose our money, like the rest, we lost hours and hours of time we put into buildi...
Entity
PhotoPoint
Categories: Photography
1419, Report:
#8664
Posted Date:
Dec 04 2001
AOL screw up and scam.
I recently terminated my AOl account due to the fact that I had gotten a transaction on my bank account in the amount of $147.60. This all started several months ago. I signed up to AOL as a secondary ISP to my cable modem service, because from time to time it doesn't work. So, I ra...
Entity
America Online
Categories: Internet Services
1420, Report:
#8567
Posted Date:
Dec 03 2001
AOL refuses to heed my request to cancel
In August 2001, I moved to an area for which AOL did not have an access number I could dial without long distance charges. I signed up with a local ISP and called AOL to cancel.
In October 2001, AOL made an unauthorized debit to my bank account. Since that time I have been gi...
Entity
America Online
Categories: Internet Services