11, Report:
#1280826
Posted Date:
Jan 18 2016
Fandango Dont buy tickets through these scumbags- you might lose your money! Los Angeles Internet
Fandango is a movie ticket service to but tickets i nadvance of going to the theater. Wroks ok most of the time. But if there system screws up, its YOUR PROBLEM. They DO NOT have customer service. IF you want ot reach them with a problem- NO PHONE, NO EMAIL, just chat- that you ...
Entity
Fandango
Categories: Ticket Sales
12, Report:
#1278187
Posted Date:
Jan 05 2016
Fandango LLC Stole My Money! Los Angeles California
My money was not refunded and I want my money back!I ordered some movie tickets on 12/21/2015 for $28.84 online at fandango.com and there was a problem with the fandango app and changed the theater after I purchased and was 30 minutes before the time of the show and I had to purchas...
Entity
Fandango LLC
Categories: Ticket Sales
13, Report:
#1270816
Posted Date:
Nov 29 2015
Fandango Would not refund an incorrect purchase Internet
I purchased 4 tickets to see the good dinosaur for my 2 sons and my husband and myself. The cost was around $45. We went to the theater and realized we purchased tickets for the wrong theater so when I contacted a live rep on chat with fandango they said I could not be refunded ...
Entity
Fandango
Categories: Ticket Sales
14, Report:
#1256200
Posted Date:
Sep 21 2015
Fandango Parent Company: Comcast Fandango Website Location-Based Results are POOR: They blame customer for use of website. Internet
LESSON LEARNED: Don't purchase your movie tickets from Fandango unless you have all the time in the world to double check that they are not sending you to a theater THREE STATES AWAY. Because if you do, it will be entirely YOUR FAULT, and they are apparently HELPLESS and held HOSTAG...
Entity
Fandango
Categories: Ticket Sales
15, Report:
#1238888
Posted Date:
Jun 30 2015
Fandango - Fandango Inc. Fandango Customer Support, Ticket Refund Policy - No CS Phone Support - Useless CS Los Angeles, California Nationwide
Here is a typical big company response to a problem that could have been easily remedied had a Fandango rep picked up the phone. There were definitely some complicating factors, I had left my credit card at home (had my ID), my phone's memory was tapped and because of this I was una...
Entity
Fandango
Categories: Ticket Sales
16, Report:
#1225069
Posted Date:
Apr 27 2015
Regal Cinema 16 Everett, WA No notification of RPX format ripoff for tickets Everett Washington
After checking Movies.com and Moviefone.com online we decided to see Ex Machina at this theatre. After taking the bus there, my wife and I were very surprised to be told that the movie was in the RPX format. I mentioned to them that there was no notice of that online. They replied t...
Entity
Regal Cinema 16 Everett, WA
Categories: Theaters
17, Report:
#1198181
Posted Date:
Dec 29 2014
Fandango Fandango Gift Cards Convenience Fee Nationwide
My wife and I bought gift packs of $15 Fandango gift cards for many of our service providers only to find that each had to pay a $4.00 convenience fee to get each movie ticket.
The tickets could only be book tickets online. You could not use the gift card at any theater ticke...
Entity
Fandango
Categories: Ticket Sales
18, Report:
#1189008
Posted Date:
Nov 15 2014
Fandango Contacted Fandango 2 hours after Purchasing 2 Tickets for Text Message Delivery To Change Date Because of Illness Internet
I purchased 2 tickets on the internet for a Friday Night monie at 7:15 PM. My wife came home with a migraine headache and the last one she had lasted over 2 days. I went online and selected Chat and someone answered whose name, I believe, was Olivio. I explained the situation to him...
Entity
Fandango
Categories: Theaters
19, Report:
#1187977
Posted Date:
Nov 11 2014
FANDANGO FANDANGO RIP OFF - CHARGES CONVENIENCE FEES! WITHOUT YOUR KNOWLEDGE!! Altamonte Springs, FL Nationwide
Beware of illegitimate charges!! was just charged a $4 convenience fee for buying two tickets!! What a rip off!! I saw nothing about any extra charges when purchasing the tickets...I only noticed it when I saw my email from them! AND YOU CAN'T GET A REFUND!! So I will stand in line ...
Entity
FANDANGO
Categories: Media
20, Report:
#1174091
Posted Date:
Sep 03 2014
Fandango Crappy Customer service! Internet
Good app, crappy service This is a good app to find good movie info (time, location, movie reviews), however don't bother using Fandango to buy your tickets. Use the actual theater company app or site to do so. This way if there is a problem you can speak with an actual person ...
Entity
Fandango
Categories: Ticket Sales