11, Report:
#994943
Posted Date:
Jan 11 2013
HidKitXenonLights.com Poor Quality Product and Remarkably Bad Customer Service Wilmington, North Carolina
I purchased an HID replacement system for my wife's Prius.Upon installation, one of the two bulbs was defective, one of the two assemblies did not switch from high to low beam, and one of the wire connectors was defective.
E-mail dialogue with them was frustrating, to say the least...
Entity
HidKitXenonLights.com
Categories: Auto Parts
12, Report:
#987073
Posted Date:
Dec 26 2012
HidKitXenonLights.com In Nov i purchased a kit for a 2002 Passat. Kit not as described, company refused money back and was discourteous. Internet
In mid-November 2012 I purchased a low beam lighting kit from HidKitXenonLights.The kit was not as advertised and cannot be installed into a 2002 VW Passat because the lights do not fit into the Passat bulb holder spring clip and no alternative conversion clip was furnished with the...
Entity
HidKitXenonLights.com
Categories: Car Parts & Accessories
13, Report:
#985074
Posted Date:
Dec 20 2012
hdkitxenonlights.com Poor customer service Montreal, Quebec Canada
After several failed attempts using email and live chat a reply was sent that still has not provided me with a solution. Their web page says someone would be in touch withing 24 hours of the initial request but it took 96 hours and is still ongoing at this time. 2:00PM 12/20/2012. I...
Entity
hdkitxenonlights.com
Categories: Car Parts & Accessories
14, Report:
#974073
Posted Date:
Nov 27 2012
hidkitxenonlights.com Defective product - will not exchange. I bought kit and one bulb is bad. The complany will not discuss on chat or phone. Very rude. Go round in circles on email. Internet
I bought a hid light kit and had in professionally installed. I paid for expedited shipping , but it took over 8 days to get here, instead of 2. The box was open when it arrived and one of the bulbs was bad. I have tried to get a return number per email and ...
Entity
hidkitxenonlights.com
Categories: Auto Parts
15, Report:
#971216
Posted Date:
Nov 19 2012
HidKitXenonLights.com RIP OFF, TAKE MONEY, DONT HONOR WARRANTY Internet, North Carolina
I have followed their troubleshooting guide.
They do not honor their warranty.
I purchased two HID kits and they are both defective.
Entity
HidKitXenonLights.com
Categories: Auto Advertising Services
16, Report:
#904959
Posted Date:
Aug 04 2012
hidkitxenonlights.com dishonest,false advertising,lie rs,Lifetime warranty YOU diagnose system tell problem and e-mails deleted upon received wilmington dr, North Carolina
I have sent 50 e mails all were returned did not describe problem correctlyI am a mechanic of 30yrs!,I said the hid lights did not work,broken ,need repair replacement,I got a reply did not diagnose problem,you installed product correctly! Everything.I describes how his lights worke...
Entity
hidkitxenonlights.com
Categories: Auto Parts