- Report: #987073
Complaint Review: HidKitXenonLights.com - Internet
Reported By:
Anonymous -
Woodstock, Connecticut, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
HidKitXenonLights.com
5526 Oakvale Dr. Wilmington, NC 28411 United State Internet, United States of America
Phone:
1.888.886.6626
Web:
HidKitXenonLights.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HidKitXenonLights.com In Nov i purchased a kit for a 2002 Passat. Kit not as described, company refused money back and was discourteous. Internet
In mid-November 2012 I purchased a low beam lighting kit from HidKitXenonLights.The kit was not as advertised and cannot be installed into a 2002 VW Passat because the lights do not fit into the Passat bulb holder spring clip and no alternative conversion clip was furnished with the order. This was confirmed by a professional mechanic who could not install the lights because of this issue. HidKitXenonLights technical service has been discourteous and unhelpful and refused to refund my money without excessive restocking charges and insisting on unnecessary troubleshooting unrelated to the problem which was the kit was not as advertised.
Fortunately I paid by means of PayPal and have had my money refunded. I recommend that no one deal with this company or with a similar website sharing very similar advertising and technical service descriptions.
Fortunately I paid by means of PayPal and have had my money refunded. I recommend that no one deal with this company or with a similar website sharing very similar advertising and technical service descriptions.
