11, Report:
#1308173
Posted Date:
May 28 2016
Economy rent a car Force to buy their insurance Orlando Florida
I made a resrvation with Rentalcars.com to pick-up my car on May 14 2016 for one week. After I arrived in Economy Rent A Car. I waited more than an hour before one guy took me to the counter and asked me to buy their rental car insuance. I told him I have inauance coverage from my c...
Entity
Categories: Auto Rentals
12, Report:
#1290428
Posted Date:
Feb 28 2016
TravelJigsaw Limited Rentalcars.com RENTALCARS.COM and HERTZ let me down without car in Puerto Rico London Internet
In December 12, 2015 RENTALCARS.COM accepted my reservation request (Booking Reference Number: 359508952), which presupposes not only the existence of the offered vehicle as well as its availability for the requested period (Dec 26 to Jan2).
At time of booking I made an advance paym...
Entity
Categories: Travel Services
13, Report:
#1276561
Posted Date:
Dec 28 2015
RentalCars.com Caution! Paid in advance and RENTAL CANCELLED! Internet
I wanted to provide a review and feedback from myself and my husbands Honeymoon to Puerto Rico, where we used RentalCars.com. First off, I had a great original rate. It was around $280 for 7 days with a Totota Yaris. I paid in FULL several months before our trip to lock it dow...
Entity
Categories: Auto & Truck Rental
14, Report:
#1276309
Posted Date:
Dec 26 2015
Rentalcars.com Dishonest thieves and liars, avoid at all cost Internet
My advice is to avoid this company at all cost. Their prices are completely inaccurate, their terms are inaccurate, their representatives are liars. This is nothing more than a scam company. Hands down the worst car rental company I have ever dealt with.
Scheduled two rentals thru t...
Entity
Categories: Auto Rentals
15, Report:
#1248382
Posted Date:
Aug 13 2015
rentalcars.com unfair cancellation fee Internet
Made a reservation via Internet with rentalcars.com on June 8th. Never received email confirming this transaction, or mail either. So I thought that the transaction did not go thru. From what I have seen on the internet complaints on this company, that seems to be their modus operan...
Entity
Categories: Auto Rentals
16, Report:
#1234304
Posted Date:
Jun 08 2015
RENTALCARS.COM RIPPED OFF BY RENTALCARS.COM Nationwide
I was late to pick up my rental car in Hamburg Airport.the rental office was closed, and their phone did not answer. Had to rent another car. RENTALCARS.COM charged me 14 days of rental for the car that I never received. Made several complaints, but no way they will refund m...
Entity
Categories: Auto Rentals
17, Report:
#1225926
Posted Date:
Apr 30 2015
RENTALCARS.COM SCAM - TOOK MONEY AND GAVE NO CAR LUTON Nationwide
Hired a car through Rentalcars. They took my money, gave misleading information - I did not use the car or leave the car hire place with it and now they refuse to give my money back. i have been robbed and paid for a service I didn't receive. Spent over an hour on the phone to their...
Entity
Categories: Auto Dealers
18, Report:
#1224167
Posted Date:
Apr 22 2015
RentalCars.com Expedia Bait and Switch Buyer Beware Internet
I, through Rental Cars.com booked a weeks rental with Firefly car rental for 305.00 in Cancun Mexico. Apon arival at the rental car agency in cancun I was told that the total cost of the rental was dramatically different that the 305.00 I paid on my credit card. I was told the cos...
Entity
Categories: Auto & Truck Rental
19, Report:
#1208555
Posted Date:
Feb 12 2015
RENTALCARS.COM RENTALCARS.COM DO NOT HONOR RENTAL COMMITMENTS Internet
I booked a small pickup car with RENTALCARS.COM for the Carnival period, in Brazil. I did it 3 weeks before the desired dates and soon I received an email confirming the pickup, and the total rental amount was charged on my credit card. Just 3 days before the beginning of the rental...
Entity
Categories: Customer
20, Report:
#1208503
Posted Date:
Feb 12 2015
Thrifty Car Rental This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via RentalCars.com and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed to be equivalent, and proceeds to tell us that despite the fact that Thrifty accepts reservations from RentalCars “they will tell customers anything they want to hear”. We later find that this results in a daily rental fee that is almost 100% higher than the quoted cost. Next regarding the offered Thrifty insurance, my wife and I declined and responded that our personal car insurance covers rental cars. Nevertheless he proceeds to charge a $28/day Loss Damage Waiver. Next comes the car. It had +40,000 miles on it, huge by rental car standards. And when we were roughly 40 miles away (toward our destination at a conference in Naples), a terrible smell comes in the car, as if someone had thrown up in it, and there was an empty coke can in the back seat that had evidently exploded, as sticky fizz was on various parts of the front seats and head liner. I called Thrifty about getting an exchange car, and they refused to either do an exchange at the nearby Naples airport (where they also have a counter) or bring a replacement car to us. Attending the conference we had no time to travel back to Ft Myers airport to exchange. Bottom line is a quoted rental reservation of $261 ended in a Thrifty charge of $702 (car was returned with a full tank). Contacting Thrifty in Ft Myers, they were unwilling to make any accommodation. Ft Myers Florida
This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via RentalCars.com and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed...
Entity
Categories: Travel Services