- Report: #1225926
Complaint Review: RENTALCARS.COM - Nationwide
Reported By:
Haylkey3964 -
Louisiana, United Kingdom
Submitted:
Updated:
-
Author Confirmed
Why?
RENTALCARS.COM
Nationwide, USA
Web:
www.rentalcars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RENTALCARS.COM SCAM - TOOK MONEY AND GAVE NO CAR LUTON Nationwide
Hired a car through Rentalcars. They took my money, gave misleading information - I did not use the car or leave the car hire place with it and now they refuse to give my money back. i have been robbed and paid for a service I didn't receive. Spent over an hour on the phone to their customer service where the 'Manager' told me that because they were not registered there was nothing I could do. This is the same manager 'Ben Goddard' who laughed at my situation, told me to understand his frustration when I was left with no car or money, he insinuated I must be poor if I needed the refund and was completely unhelpful and disrespectful. Appalling service, stay well away and if you do happen to use them.. Make sure that you read the FAQs not the terms and conditions as they have hidden information in there and misleading information during the booking process.
Very Angry, out of pocket customer!!
