11, Report:
#1492926
Posted Date:
Mar 14 2020
Proforged LLC Proforged Auto Parts Defective auto parts Wayne NJ
I purchased all my premium ball joints from Rickauto.com.After installation, I noticed the dust boots wouldn't stay on, so I contacted Rock Auto and got no help, then [email protected], and he said let him get with Rock Auto and they would take care of me, as he had no other dust bo...
Entity
Categories: Auto Parts
12, Report:
#1492806
Posted Date:
Mar 11 2020
![](https://www.ripoffreports.com/report-images/45*34/docs/r1492806-hii4yv-nco7dom2x7.png)
Rockauto.com RockAuto LLC Per RockAuto's site, parts listed for my vehicle, they sent the wrong parts, I installed them, now they won't do anything! Wayne NJ
I ordered parts listed for my truck based on a simple search on their website, so they sent, and I installed the wrong parts. I tried to return them on-line and request to their online only customer service, to be made whole, but only receive replies, day after day, to go back and t...
Entity
Categories: Auto Parts
13, Report:
#1481062
Posted Date:
Jun 27 2019
Rock Auto LLC ROCKAUTO ROCKAUTO.COM I RETURNED EXPENSIVE PART, THEY KEPT MONEY AND PART AND CLOSED MY TICKET MADISON WI
I ordered from Rockauto because it was one of the few platforms that allowed to put the year, model and style of the car (coupe,etc). I bought with confidence because it even stated the engine, number of cylinders (e.g. 2012 MERCEDES-BENZ C250 1.8L L4 Turbocharged). My mechanic conf...
Entity
Categories: Auto Parts
14, Report:
#1473484
Posted Date:
Feb 13 2019
rockauto Deceitful business practices, fraudulent shipping charges. Madison Wisconsin
RockAuto's prices may seem great at first glance, but they get you on the shipping by charging multiple times for shipping. They pretend that it's because they're shipping from multiple warehouses. In fact, their algorithm is set up in such a way that the order will ship from differ...
Entity
Categories: Auto Parts
15, Report:
#1460019
Posted Date:
Sep 08 2018
Rockauto.com Sent cheap junk parts insted of what I ordered and they did not fit. Fullerton california
Ordered ACdelco lower control arms for 2005 Chevy SSR. for $481.58. They shipped me control arms that are listed on their web site for $235.00 and claim that these are ACdelco. One was put together backwards and could not possibly work. After 2 days of trying to contact someon...
Entity
Categories: Auto Parts
16, Report:
#1459230
Posted Date:
Sep 03 2018
RockAuto.com Rebate Scam Internet
I was promised a $100 gift card for buying 4 struts from rockauto.com, but its just a scam. I sent in everything they asked for and about 2 months later I get an email saying my rebate was rejected because of some items that were supposedly missing, but it was untrue. I called and t...
Entity
Categories: Rebate Scam
17, Report:
#1455604
Posted Date:
Aug 08 2018
Rock Auto RockAuto Dishonest, Incompetent, with no customer service skills or communication skills
I ordered 2 bulbs and two filers and they charged me $7 each for shipping (total value $14) but shipped by FedEx to a USPS box. FedEX cannot deliver to a USPS box but have a service where they share the delivery service with USPS. Insead of using this service they shipped by FEDEX w...
Entity
Categories: Auto Parts
18, Report:
#1455477
Posted Date:
Aug 07 2018
RockAuto Sent wrong part, refused to refund
I ordered wheel hub and bearing assembly. Had a shop press the bearing in and we attempted installing it. We couldn't get it on, then couldn't get it back off. Finally I had to have vehicle towed to shop and have them remove and replace. I contacted RockAuto when mechanic informed m...
Entity
Categories: Car Parts & Accessories
19, Report:
#1452524
Posted Date:
Jul 19 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1452524-aa8oi2-n2o3k8ea59.png)
RockAuto Order received damaged. They made me pay to return it & for new packaging Madison Wisconsin
This box was delivered completely messed up.
When I went to drop it off at FedEx for return per Rockauto's instructions, FedEx required me to have them repackage the shipment or they would not accept the return because the original box was so damaged. The original box Rockauto used...
Entity
Categories: Auto Parts
20, Report:
#1452005
Posted Date:
Jul 17 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1452005-w8r284-dgk4lnskwr.png)
RockAuto RockAuto, Bendyouoverauto, Weripyouoff, Idpunchbossnmouth, Scammed me on shipping Madison Wisconsin
I am one of many this happened to. IF YOU HAVE GOT SCREWED BY THEM DO THIS AS I DID AND THEY WILL STOP. 1 FILE A REPORT WITH FTC.GOV FEDERAL TRADE COMMISSION, 2 BBB OF WISCONSIN WHERE THEY ARE LOCATED AND IF YOUR REALLY PISSED WRITE A LETTER TO YOUR LOCAL CONGRESSMAN.... so yeah I p...
Entity
Categories: Auto Parts