11, Report:
#850044
Posted Date:
Mar 07 2012
Chadwicks of Boston Accepted my return and didn't issue me a credit or exchanged items--sent it with delivery confirmation too!! Milford, Connecticut
I purchased a dress to wear to a wedding. It didn't look good on me, so I wanted to exchange it for alternate items. I filled out my paperwork and listed the items I would like for the exchange. I then mailed it priority mail and paid for delivery confirmation. I mailed my ite...
Entity
Chadwicks of Boston
Categories: Clothing Stores
12, Report:
#848769
Posted Date:
Mar 05 2012
Chadwicks of Boston Returned items not credited Boston, Massachusetts
Returned items back in October 2011. Chadwicks never credited the items.
They have charged my account for the items and now have charged late fees for items I returned.
Checked with UPS they show returned items to their warehouse.
Phone calls from Chadwi...
Entity
Chadwicks of Boston
Categories: Clothing Stores
13, Report:
#846285
Posted Date:
Feb 29 2012
BrylaneHome WFNNB I recieved Items for my bedroom and they were very cheap made and they wanted a lot of money for this. I told them I was returning everything and when they got it all I wanted my account closed. Internet
I am really upset that I've been a victim of a rip-off company. Sent all items back that were made of very cheap material and not sewn right or fit the bed right. I called and told them this, they passed me onto 4 to 5 different people every time I made a call to them.&n...
Entity
BrylaneHome
Categories: Door to Door Sales
14, Report:
#840964
Posted Date:
Feb 17 2012
Chadwicks Metrostyle, Casual Living Promised Refund Is nowhere to be found Internet, Internet
Chadwicks received my return Oct 28,2011. I noticed I am not the only one with this issue. I have actually gotten a supervisor several times after extremely long waits of 45 mins to an hour who assures me my refund will be definitely credited in 2 weeks. The last contact I made was ...
Entity
Chadwicks
Categories: Clothing Stores
15, Report:
#798408
Posted Date:
Feb 07 2012
Chadwicks of Boston Chadwicks of Boston Has not refunded returned merchandise; only phones answered are to place orders, they are not responding to email. The Customer Service line perpetually gives a circuits are busy Milford, Connecticut
Have not had returned merchandise refunded and cannot reach Customer Service, despite numerous attempts. Phone calls to Customer Service get all circuits busy-- please try your call again, later messages, and have done so for a full week, despite trying at all hours of the day and n...
Entity
Chadwicks of Boston
Categories: Computer Mail Order
16, Report:
#812009
Posted Date:
Dec 20 2011
Chadwicks Chadwicks of Boston Will not refund exchanged merchandise. Taunton, Massachusetts
Complaint Type: Refund / Exchange Issues
I would like a refund or exchange credit for the entire amount of merchandise I returned to Chadwick listed below ($144.97).
Description of Complaint: I purchased shoes and suits from the online store of Cha...
Entity
Chadwicks
Categories: Clothing Stores
17, Report:
#811635
Posted Date:
Dec 20 2011
Chadwicks Never can get through to customer service. Always get a recording. Boston, Massachusetts
I have tried repeatedly to contact Chadwicks customer service to inquire as to why certain merchandise is no longer available and/or when said merchandise would be. I had spoken only to someone who was handling orders to see if they knew when the merchandise I wanted would be availa...
Entity
Chadwicks
Categories: Clothing Stores
18, Report:
#809844
Posted Date:
Dec 15 2011
Chadwicks of Boston Metrostyle Will Not Give Refunds On Returned Merchandise, Internet
Do not buy from Chadwicks or Metrostyle! I ordered an item in early May and received an email on 5/25/11 saying the item was backordered so I called immediately and canceled the order. On 7/26/11 they charged my bank account $50 and sent the item. I called customer service and they ...
Entity
Chadwicks of Boston
Categories: Clothing Stores
19, Report:
#809521
Posted Date:
Dec 15 2011
Chadwicks of Boston Refusal to reimburse returned merchandise Milford, Connecticut
12/14/11 It's been 2 wks since returned merchandise was received at Chadwicks return distribution center (according to the USPS). I have been calling off and on for 2 wks and never get an answer, on hold for 30 min and then disconnected just to start all over again.
A few ...
Entity
Chadwicks of Boston
Categories: Questionable Activities
20, Report:
#806386
Posted Date:
Dec 08 2011
Chadwicks Of Boston Beware!! Internet
Beware!! This company is Chapter 11 and is liquidating remaining stock. They DO NOT answer their phones for customer service. You will NOT receive items, and WILL NOT be refunded. They are taking what monies they can and running. They are still sending ou...
Entity
Chadwicks Of Boston
Categories: Clothing Stores
