2291, Report:
#15131
Posted Date:
Feb 26 2002
AOL STEALING MY MONEY
I ORDERED THE AOL DSL IN NOVEMEMBER 2001, AFTER CAREFUL THOUGHT I EMAIL AOL,,TOLD THEM TO CANCEL MY ORDER. THEY RESPONDED WITH,IT HAS ALREADY BEEN SHIPPED. I SAID I WAS RETURNING IT. WHEN I RECEIVED THE DSL MODEM, I CALLED AOL TO FIND OUT HOW TO RETURN THIS MODEM. I WAS TOLD I HAD A...
Entity
Categories: Internet Services
2292, Report:
#1031516
Posted Date:
Feb 20 2002
Beware PAC Bell DSL hidden charges
I recently agreed to a one-year contract for DSL service with PacificBell/SBC. I ordered from them over the phone, where I was given the details of the offer, one-year contract with free equipment by agreeing to perform the installation myself. I was informed of the $150 penalty f...
Entity
Categories: Telephone Companies
2293, Report:
#1031518
Posted Date:
Feb 20 2002
Beware PAC Bell DSL hidden charges
I recently agreed to a one-year contract for DSL service with PacificBell/SBC. I ordered from them over the phone, where I was given the details of the offer, one-year contract with free equipment by agreeing to perform the installation myself. I was informed of the $150 penalty f...
Entity
Categories: Telephone Companies
2294, Report:
#1031517
Posted Date:
Feb 20 2002
Beware PAC Bell DSL hidden charges
I recently agreed to a one-year contract for DSL service with PacificBell/SBC. I ordered from them over the phone, where I was given the details of the offer, one-year contract with free equipment by agreeing to perform the installation myself. I was informed of the $150 penalty f...
Entity
Categories: Telephone Companies
2295, Report:
#1031515
Posted Date:
Feb 20 2002
Beware PAC Bell DSL hidden charges
I recently agreed to a one-year contract for DSL service with PacificBell/SBC. I ordered from them over the phone, where I was given the details of the offer, one-year contract with free equipment by agreeing to perform the installation myself. I was informed of the $150 penalty f...
Entity
Categories: Telephone Companies
2296, Report:
#14487
Posted Date:
Feb 19 2002
AOL False account information
I participated in the AOL free trail plan with the CD's that are circulated in magazines and computer stores. After the one month I cancelled my account. (Or so I thought). My phone bill showed up with charges to AOL at the same time that my DSL charges began with a different com...
Entity
Categories: Internet Services
2297, Report:
#8475
Posted Date:
Feb 16 2002
SBC & Ameritech Rip off Billing & and customer support story you won't believe!
I had been a customer of Ameritech for over 30 years.
Due to a personal situation, I requested my home service be shut off. When I requested the service be turned back on, customer service took my order and suggested I should change the type of service I had been using.
Previo...
Entity
Categories: Telephone Companies
2298, Report:
#5392
Posted Date:
Feb 16 2002
PacificBell's (SBC's) Internet DSL -- Phone Follies+Corporate Theft
Back in December 1999, PacBell ran full page ad promising FREE
DSL INSTALLATION & MODEM FOR ONLY $29.95/Month! No dial-up
line-drops...no need for a 2nd dedicated-line...'always on' service...24/7 tech help...and mega-modem-speed! What a deal,...
if only it worked! First I had t...
Entity
Categories: Internet Services
2299, Report:
#13288
Posted Date:
Feb 04 2002
AOL is a TOTAL SCAM!
I had AOL dial-up service for about a year. Their rates went up several times and they didn't bother to tell me, just deducted it from my checking account. Okay, whatever, I can live with that. As time passed, I decided we'd like to have AOL Broadband, so I got the DSL modem. After ...
Entity
Categories: Internet Services
2300, Report:
#13117
Posted Date:
Feb 02 2002
MSN DSL IN ARIZONA, it's a dry as our desert
This last october my wife and I were informed that MSN and QWEST (phone carrier) were going to merge and we would be getting either migrated to there dsl service or, we could opt to open a new account from MSN DSL. I mistakenly and foolishly chose the latter. After a couple months...
Entity
Categories: Internet Services