21, Report:
#399046
Posted Date:
Jun 13 2009
HughesNet Formerly Direcway Hughesnet Fair Acess Policy should be the subject of a Class Action Lawsuit Germantown Maryland
When I signed up for hughesnet, there was no mention of any restrictions on how much you can download. I even told the salesman that I used remote desktop to monitor video security cameras at another location. The salesman told me that there are no restrictions but the speed, which ...
Entity
HughesNet
Categories: Internet Service Providers
22, Report:
#449084
Posted Date:
May 06 2009
Hughesnet (formerly Direcway) Tech Support says 2 year modem not supported anymore. New modem is worse than old one. Germantown Maryland
I have a 2 year old modem that came w/my $600 sat. system. My speeds kept getting slower by the week. Called Tech. support in India I guess. They told me my modem is no longer being supported and I must upgrade to a newer one.
I am transfered to sales. I must buy it for $125 & re...
Entity
Hughesnet (formerly Direcway)
Categories: BBB Better Business Bureau
23, Report:
#447970
Posted Date:
May 01 2009
Hughesnet Previously Known As DirecWay Hughesnet issues..this can't be legal! Please read! Germantown Maryland
I have to admit I am SO SICK of wasting my time with this company that I'm am going to just submit the email I have sent to Hughesnet. I just wish that someone somewhere would step up and protect all of us from this company. I and my wife would be willing to do whatever we could t...
Entity
Hughesnet
Categories: Attorney Generals
24, Report:
#447203
Posted Date:
Apr 28 2009
HughesNet, Hughes Network Systems Or Direcway Refused to refund for sbogus services and charges reletated to their ZONE ALERT program! Germantown Maryland
I have a HughesNet Satellite System and have had one since about 02-2005, I've moved three times and each time I have to pay again to have it re-installed. That's not so bad; it's the CUSTOMER SERVICE that stinks. If you think you've had bad service dealing with a business within th...
Entity
Hughes Network Systems
Categories: TV Advertisements
25, Report:
#443769
Posted Date:
Apr 28 2009
Huges.Net (formerly DirecWay) Sales Lied, Technicians either don't know their job or don't want to do it. Play pass the buck Germantown Maryland
We started out with DirecWay about 4 years ago. We travel in an RV from state to state and our dish is installed on a tri-pod. While still at home in Dec. of 2008, the wind blew over our dish. We were unable to get back on line. My husband called Huges.Net technical support. Th...
Entity
Huges.Net - Directway
Categories: Miscellaneous Companies
26, Report:
#442493
Posted Date:
Apr 10 2009
Hughes Net 99.9% of the negative you hear about hughes net is true Greensboro Georgia
I've been with hughes net (formerly direcway) for several years. I have no other options but dial-up. Wasn't to bad when I first started but has gotten progressivley worse. When I signed up there was no mention of limits. With 2 desktops and a laptop the FAP is hindering my connecti...
Entity
Hughes Net
Categories: Internet Service Providers
27, Report:
#436253
Posted Date:
Mar 21 2009
Hughesnet formerly Direcway Fair Access Policy Rip Off Germantown Maryland
After a year of ok, just ok, service we recently encountered their version of a Fair Access policy. After calling to find out why the system was slowed to almost a halt, they told us we had exceeded the daily fair access amount. I was told we had downloaded 425mg, and would need to ...
Entity
Hughesnet
Categories: BBB Better Business Bureau
28, Report:
#432979
Posted Date:
Mar 18 2009
HughesNet ,formerly Direcway Hughes Net Hughesnet Fair Access Policy - Antena payments - Ripoff Nationwide USA
In short : HUGHESNET = RIPOFF
Do not buy./join/get this service trough this lousy company and screw up your life ...unless you have machete wielding men running after you, even then, RECONSIDER !!
The HUGHESNET is after people that do not have choice, they know that If you live ...
Entity
HughesNet , formerly Direcway Hughes Net
Categories: Internet Service Providers
29, Report:
#431055
Posted Date:
Mar 05 2009
HughesNet The Ultimate Ripoff!!! HughesNet should be shipped to Alcatraz to ROT!! Maryland Nationwide
I absolutely cannot believe this company is still in business. Against my better judgement and because I had no other options other than dial-up, I had this service installed about a month ago. The experience was the worst I've ever had on every level you can imagine.
The adv...
Entity
HughesNet
Categories: Internet Services
30, Report:
#419869
Posted Date:
Feb 21 2009
Hughesnet Fair Access Policy bad, REAL bad. For customer service, better be fluent if foreign languages Nationwide
I bumped into the Fair Access Policy limit by letting my daughter watch a youtube video of the Littlest Pet Shops online. I've been with Hughesnet/Direcway since September 2002, and only in the last six months have I had trouble with FAP.
On Feb 2nd, I called tech support to ask...
Entity
Hughesnet
Categories: Internet Service Providers