21, Report:
#1521746
Posted Date:
Oct 10 2022
Sears Sears does not honor there Protection Agreement on there Garden Tractors! Have been a customer with them for 20 years and this is the first time they don't have there own service they farm the service out to sub contractors and the sub contractors will charge just for coming out ! Stilwell Kansas
They do not honor there Protection Agreement on there Garden Tractors.
They used to have there own Service Group.
There was no trip charge for service and they would replace some items under the Agrement.
Now they hire Sub Contractors to do the service and the sub contractors won't ...
Entity
Categories: repairs and services
22, Report:
#1520673
Posted Date:
Aug 22 2022
CINCH CINCH HOME WARRANTY, SEARS HOME WARRANTY FAILURE TO PROVIDE SERVICE. BOCA RATON FLORIDA
I'VE BEEN TRYING FOR 5 MONTHS TO GET A REPLACEMENT PART FOR MY STEAM BOILER. FOUR TIMES THE VENDOR FOR CINCH HAS SENT THE WRONG PART; THE VENDOR DOESN'T COMMUNICATE WITH ME AT ALL; AND CINCH JUST SAYS THEY'LL LOOK INTO IT. I'M WORRIED THAT I'LL HAVE A NON FUNCTIONAL BOILER COME WINT...
Entity
Categories: Home Warranty Company
24, Report:
#1520229
Posted Date:
Aug 03 2022
sears home warranty sold an appliance repair warranty, then when i called for service, they told me that the freezer was not part of the warranty. coral springs florida
In June of 2022 I called sears repair to get repair on my upright freezer. The lady I talked to informed me of a warranty program that would cover my freezer and my other appliances for $49.00 per month and a $75.00 service call fee. I would have to wait 30 days to activate a servic...
Entity
Categories: appliance insurance
25, Report:
#1519747
Posted Date:
Jul 15 2022
Sears Home Warranty No repair of Central Air covered by Warranty
The AC was leaking water due to ice formation on the heat exchanger coils. The time line follows ...
1. Tried to schedule an on-line service call end of May 2022. On-line entry resulted in three entries with a $100 deductible charge of $100 each. Complained and was told to wait a we...
Entity
Categories: Home Warranty Companies
26, Report:
#1519169
Posted Date:
Jun 18 2022
Sears Home Warranty We have been without a fully functioning refrigerator since March 16, 2002 thru today June 17, 2022. Sears repairman at our house five (5) for same refrigerator no cooling issue since March 2022. It is now June 2002
I Contacted Sears Home Warranty CCCHS (appliance warranty in force and paid to date) to schedule a refrigerator service for no refrigerator cooling/freezing March 2022.
Since the initial March 2022 request for service, we have had to schedule a Sears Home Warranty technician four ad...
Entity
Categories: Home Warranty Company
27, Report:
#1517781
Posted Date:
Apr 21 2022
Sears Warranty CCM Sears Warranty never fixed washer, billed for repair, monthly charges of $49.99 afterwards unti cancellation fees paid San Diego California
What a nightmare experience. From my credit card company's pov, they are not fraudlent so no consumer protection from CC company. This company is definately unethical in that they will bill for no service and use the initial over the phone conversation as evidence of a verbal co...
Entity
Categories: repairs and services
28, Report:
#1517158
Posted Date:
Mar 25 2022
Sears Warranty Violation!! Criminal! Nationwide
I have had a Sears Home Protection Warranty for approximately 16 years.
Two years ago, under the terms of the existing warranty, they agreed to replace my oven. They delayed me over a year in issuing a claim number by which I could select for installation a new oven. They then...
Entity
Categories: home protection service
29, Report:
#1515666
Posted Date:
Jan 31 2022
Sears Home Services Home Service Rip off and overcharge scam Boca Raton Florida
I purchased a Home Warranty for $ 49.95 a month under the impression that we would pay nothing else, and items in question would be replaced if the parts were not available. The outcome became that every time the “Sears Home Services” dispatches someone, and they come to the hou...
Entity
Categories: home repairs
30, Report:
#1514817
Posted Date:
Dec 30 2021
Sears Protection Agreement Transformco I have had a Sears Protection Agreement since 2003. My refrigerator became inoperable on Dec 15, 2021 called for service. Wouldnt come till Jan 4 2022. They wont cover my spoilage bill because the tech wasn't there to diagnose. Hoffman Estates Illinois
When you call, you get different people. They all tell you something different. Why sell a protection agreement for an area where you have no techs? They have a rule that you cant have food spoilage coverage unless a tech looks at it first and they cant send a tech because they ...
Entity
Categories: Repair, Appliance Repair