21, Report:
#1129342
Posted Date:
Mar 09 2014
LBF Travel INC, Smartfares.com Refund Check not sent for 4 months San Diego California
On Dec 16th, I requested my ticket to be cancelled. I was repeatedly told that my refund (about 50% of the ticket) will be send by a check within a couple of weeks. It's March 8th and the check has not arrived yet. The customer service agents are absolutely unprofessional. They neve...
Entity
LBF Travel INC
Categories: Travel Agencies
22, Report:
#1122773
Posted Date:
Feb 11 2014
LBF Travel Inc. aka Smartfares Lied about credit card not processed and booked another reservation, now won't refund. San Diego California
I attempted to purchase tickets for a trip for 2 people. Two days later, I received a call from LBF saying that my purchase didn't go through because of a glitch in their system. The agent offered to helped me purchase another itinerary over the phone. I did so, and went on my trip ...
Entity
LBF Travel Inc.
Categories: Travel Agencies
23, Report:
#1095022
Posted Date:
Oct 28 2013
Smartfares.com Credit card billed for reservation cancelation but not when actually trying to pay Internet
I booked tickets using this website and shortly after I received an email that the tickets were reserved but that my credit card was rejected somehow.
After checking with my bank I found out that the paymebt did not go through because smartfares.com was requesting (as part of the ...
Entity
Smartfares.com
Categories: Travel Agents
24, Report:
#1088264
Posted Date:
Sep 30 2013
Smartfares Bait & switch plus fraud Internet
Looking for a cheap business class airfare from New York to London on the Internet and found Smartfares whose quote for my selected dates was $10,365 for two adults for the dates we wanted to travel. Gave my credit card information and received a confirming email from Smartfares t...
Entity
Smartfares
Categories: Travel Agents
25, Report:
#1026034
Posted Date:
Mar 09 2013
Smartfares Smartfares Is A Scam! Internet
I needed to book a ticket next month,and time was running out. So I did rush reviews and found Smartfares got 4 1/2 stars reviews which I thought they had a better prices and services. After I paid online, the itinerary and the confirmation # appeared and vanished in the blink...
Entity
Smartfares
Categories: Air Travel
26, Report:
#993228
Posted Date:
Jan 08 2013
Smartfares.com Deceptive Business Practices Internet
Smartfares.com is an internet based travel service agency. Their website is nice and designed to lend credibility and substance to a shoddy business.
The company uses search engine and data mining tactics to target customers searching for low fare travel. The pricing ...
Entity
Smartfares.com
Categories: Travel Agents